Mario Singleton

Experience

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  NPA Coatings Inc.

  Apr 2003 - Mar 2013

  Quality Manager

  • Responsible for all levels of quality control/quality assurance in a manufacturing facility, managing the quality group, and establishing initiatives for continuous improvement.• Manage the ISO/TS16949 Quality System in a Liquid Paint Division• Manage Customer Corrective Action team and lead teams to support and develop countermeasures• Manage internal quality records, employee training, certifications, and quality requirements for each customer.• Implement new testing procedures and initiating standards of product quality • Establish key performance indicators to monitor quality system effectiveness. • Implemented Supplier Quality Assurance Program to monitor and improve vendor quality and reduce defects• Perform “Go and See” quality audits of suppliers/vendors• Organized internal implementation and monitoring of finished product SPC.• Maintain equipment calibration and certification.• Support operations and technical departments, vendors, and customers to create countermeasures for quality related issues. Show less

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  Windsor Mold Inc.

  Mar 2013 - Jun 2014

  Quality Manager

  • Responsible for all levels of quality in a manufacturing facility, managing the quality group, and establishing initiatives for continuous improvement and TQM.• Manage the ISO/TS16949 Quality System • Drives the quality system ensuring that procedures and practices are in place and being followed.• Ensures quality system integrity by departmental involvement in APQP, PPAP, customer and supplier issues.• Tracking of key customer indicators such as PPM and COQ and create action plans to drive improvement• Manages the customer concern corrective action process.• Manage the internal layered audit system• Champion of continuous improvement activities (i.e Quality Circles, Quality Orientation, and 5S/Lean initiatives) Show less

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  Parker Hannifin

  Jul 2014 - Jul 2021

  • Responsible for key quality metrics at four multi-site manufacturing facilities and overseeing initiatives for Continuous Improvement and Zero Defects within the Division.• Champion of plant specific Quality initiatives for COPQ/RPPM reduction and FPY improvements which has lead to 1 million in DNE savings for the Hose Value Stream.• Project Leader on a Group Performance Excellence Network team with a primary focus of establishing standard control methods and identifying best practices for hose manufacturing.• Implemented a New Hire Quality Orientation training program for the Hose Value steam to improve operator awareness and improve key metrics.• Lead a Division A3 training program to improve plant problem solving capabilities. • Championed a Green Belt project and implemented a camera error proof system at the Alliance, NE Spiral Value Stream which resulted in a 100% reduction in customer leak returns in FY15.• Responsible for corrective action responses and site visits for key strategic customers to the Group and Division.• HPT Coach to six Division High Performance Teams Show less

  • Operations Manager

    Jul 2018 - Jul 2021

  • Division VS Quality Manager

    Jul 2014 - Jul 2018
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  Parker Aerospace

  Jul 2021 - now

  Operations Manager - Aftermarket Customer Support