Syed Danish Mazhar

Experience

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  CAP Enterprise Solutions

  Feb 2011 - Jan 2012

  Data Analyst

  Worked in CAP Enterprises Solution – Jeddah, KSA (Marketing research & Auditing company of Samsung) as a “Data Analyst” (16th Feb, 2011 till 31st Jan, 2012) performing following duties:§ To prepare daily, weekly & monthly sales reports.§ To prepare reports about the display issues in the market.§ To prepare reports regarding competitor activities in the market.§ Issues, Market feed back and special offers presentation on Power Point.§ Scanning of bar codes (IMEI) of mobile phones and preparation of required reports.§ Making presentations for managers§ Sorting and filing of concern documents on daily basis. Show less

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  DEATEC S.A.L

  Dec 2012 - Jan 2017

  Operations Executive

  Worked at DEATEC SAL Company – Jeddah, KSA (Majed Break Est.) as an “Operations Executive”. (1st December, 2012 till 25th January, 2017) Although I was appointed as an Administrative Assistant but after couple of months I was promoted to operations executive and currently I was taking care of the following jobs:§ Responsible for all the routine administrative jobs, such as preparation of salary sheet, staff time cards, vacation record, office maintenance, issuance of administrative memos and so on. § Issuance of Invoices, delivery notes, payment vouchers, payment receipts. Taking care of petty cash and general payments, preparation of bank cheques, bank transfers and other financial papers such as expense report, payment report, etc. § Estimation of expenses of on-going projects, sales forecast, weekly & monthly sales and production reports. § Preparation of quotations, project costing, arrangement of raw material prices, co-ordination with suppliers and project supervisor. § Follow up with clients for approval of quotations, payments, site permissions and future projects. § Dealing with transporters for materials and products delivery and supplies to site, warehouse and to other cities. § Production supervision and on site supervision of installation, dismantling and other on site activities. Show less

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  IBEX | Global

  Sept 2017 - Jun 2019

  Sales & Customer Support Executive & Customer Services Specialist/Universal Claim Specialist

  Worked as “Sales & Customer Support Executive (COMCAST)” & “Customer Services Specialist/Universal Claim Specialist (SQUARE TRADE)” in Operations department (October 2017 till June 2019) performing following tasks:▪ Interacting with customers on daily basis, making sure to answer their queries and provide excellent sales and customer service.▪ Working on Sales Force (CRM) to manage, follow up and assign tasks to relevant teams and managing customers account.▪ Creating the need in the market and amongst potential customers by pitching relevant promotions.▪ Maintaining the quality perimeters on calls and while communicating with the customers. Show less

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  Zones, LLC

  Jun 2019 - May 2024

  Leading & managing medium to large projects, directing project activities, schedules, risks & meetingsManaging cohesive plans across all work streams, utilizing cross-functional resources for input, data gathering, analysis, etc.Identification, documentation & resolution management of project risks & issuesDefining, tracking & reporting on specific measurable outcomes for projectsDriving all project requirements through demand planning tools, including order processing & schedule management with Client & Internal changesAccountable for project inventory & billing Show less Worked as “Team Lead – Deployments” in PMO department performing following tasks: Coaching of team members and development of projects within the team. Escalation point for Deployments within the team. Implement and manage project controls to assess overall delivery performance. Onboarding new project/opportunity within the team. Identify and manage project schedule and BOM (bill of materials). Managing delivery of each site according to the schedule. Tracking project and providing regular reports on project status to project team, customer, and key stakeholders. Managing and adjusting for any changes in project scope, schedule and/or BOM. Managing project inventory and providing inventory depletion plan. Working with supply chain department to bring in stock from vendors for different customer accounts, projects, or upcoming sites. Coordinating with integration department, shipping & logistics department and third- party carriers to make sure all hardware/software and equipment are delivered on time. Collaborate with relevant teams and manage customers account to provide exceptional customer service experience. Show less Worked as “Client Account Manager/Deployment Specialist” in Sales and Operations department performing following tasks:▪ Interacting with Clients on daily basis, managing their accounts and all projects under each account.▪ Working on Microsoft Dynamics (CRM) to manage, follow up and assign tasks to relevant teams and manage customers account to provide exceptional customer service experience.▪ Working with supply chain department to bring in stock from vendors for different customer accounts, projects or upcoming sites.▪ Coordinating with integration department, shipping & logistics department and third-party carriers to make sure all hardware/software and equipment are delivered on time. Show less

  • Senior Project Manager – GSCaaS PMO

    Jul 2023 - May 2024

  • Project Manager II – GSCaaS PMO

    Nov 2022 - Jun 2023

  • Project Manager I – GSCaaS PMO

    Jan 2022 - Nov 2022

  • Deployment Team Lead

    Jun 2021 - Jan 2022

  • Deployment Specialist

    Jun 2019 - Jun 2021
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  Extraordinary Cart

  Apr 2024 - now

  Senior Project Manager