Safwan F. Fahmirauf

Experience

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  Pusat Tuisyen Lonjakan Ilmu (PTLI)

  May 2021 - Jul 2022

  Private Tutor

  I teach primary and secondary school subjects through an online platform, utilizing technology such as jamboards and interactive instructional methods. My responsibilities include observing and assessing students' performance, behavior, and progress across various subjects, offering personalized tuition sessions to improve academic performance and exam readiness for individuals or small groups. I deliver tailored tutoring sessions focusing on enhancing understanding and proficiency in science and mathematics, adapting teaching methods to suit different learning styles for effective comprehension and retention. Additionally, I regularly monitor and evaluate student progress, providing constructive feedback and guidance. I create customized lesson plans and teaching materials, employing diverse strategies like interactive discussions, problem-solving exercises, and visual aids to boost learning engagement. Furthermore, I prepare students for exams through concept review, sample question practice, and developing effective study techniques. I also maintain open communication with parents or guardians to discuss student progress, address concerns, and collaborate on academic goals. Show less

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  Veterinary Research Institute (VRI)

  May 2021 - Jul 2021

  Research Assistant

  I am responsible for conducting bacterial diagnostics on animal feed and various animal products, adhering to established protocols and procedures. This includes preparing microbiological cultures for identifying and diagnosing bacteria in these products. I also contributed to diagnostic research by analyzing Positive Reports for 100 samples of Salmonella Typhimurium DT104 in Livestock. Under the supervision of senior research staff, I conducted sample collection, processing, and analysis to ensure the accuracy and reliability of results. Additionally, I collaborated with team members to compile and organize data from microbiological tests, assisted in maintaining laboratory equipment for accurate testing, and participated in laboratory meetings to share insights and findings. Furthermore, I prepared reports and presentations summarizing research results, contributing to the team's overall research objectives. Show less

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  Telekom Malaysia

  Sept 2022 - Mar 2023

  Customer Service Representative

  The role entails demonstrating empathy and emotional intelligence when engaging with customers to understand their needs, ensuring exceptional service and solutions are provided. This involves accurately recording and updating customer case details in the client's customer relationship management system. The aim is to meet key performance indicators (KPIs) such as contact response rate, customer satisfaction rate, average handling time, call productivity, and other relevant metrics to ensure effective customer service and operational efficiency. Show less

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  Ministry Of Health, Malaysia (KKM)

  Mar 2023 - Mar 2024

  Research Assistant, Q41 Mystep Contract

  I conducted in silico (computational) research, employing bioinformatics tools to analyze genomic and proteomic data related to the parasite. I also assisted in designing and implementing computational experiments to predict drug targets, assess drug resistance, and explore parasite biology. Furthermore, I contributed to in vivo research by planning and executing laboratory experiments involving live P. falciparum cultures. Additionally, I maintained and cultured parasite strains under sterile conditions, ensuring their viability for experiments. Show less

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  Synercam

  Apr 2024 - now

  Medical Sales Representative

  • Demonstrated ability to assess customer needs and effectively promote pharmaceutical products, enhancing customer engagement and increasing prescription rates across various therapies.• Employed advanced selling skills to build and maintain strong, trust-based relationships with targeted healthcare professionals, significantly influencing prescribing habits.• Participated actively in sales and training sessions to implement brand strategies consistently, contributing to the team’s overall sales goals through strategic planning and feedback.• Committed to professional growth by staying informed on the latest medical developments and enhancing skills through continuous learning supported by the marketing team. Show less