Gabriella Lewis CIWFM

Experience

• 

  ASOS.com

  Jan 2011 - Oct 2013

  Facilites Assistant

  Whilst at University, I began temporary work in the FM team at ASOS, covering staff that were away, including the Facilities Manager. I worked full time from April to October 2013, assisting in the coordination of a large fit out project covering over 150k sq ft. -Implementation and management of the helpdesk email account, responding to the requests of 1,100 office staff, and ensuring that these were actioned by the rest of the team.-Acting PA to the Head of Facilities and 15 FM team members.-General Health and Safety across all floors, including carrying out risk assessments and updating H&S notice boards.-Coordinating the setting up and day to day running of an in-house fitness studio – taking payments, booking courses, ordering equipment and liaising with the on site fitness instructors. Show less

• 

  GlencoreXstrata Plc

  Jan 2014 - Feb 2015

  Facilities and Office Services Administrator

  -Single point of contact for access control for both internal staff and visitors.-Carrying out all staff desk assessments.-Inducting all new starters, and carrying out relevant FM administration for leavers.-All invoicing including creating new vendor accounts, raising PO’s and managing expenditure.-Management of first aiders and fire wardens, ensuring all training records are kept up to date.-Ordering all office supplies including stationery, printing, catering and furniture.-Daily liaison between Maintenance Officer and site contractors for any office maintenance/breakdowns.-Assisting with the coordination of office moves.-Administrative assistance on various projects. Show less

• 

  Oliver Bonas

  Feb 2015 - Nov 2019

  Assistant Facilities Manager

  -Escalation point for any maintenance related enquiries for 90 stores nationwide and head office/warehouse, which included being on call 24/7 in the event of an emergency.-Managing a team of three including the facilities assistant, maintenance technician, receptionist, and temporarily the H&S administrator. -Responsible for all FM contractor management, including M&E, cleaning, waste management and security. This includes contractor H&S, compliance, SLA’s/KPI’s and carrying out tender process for new contractors.-Project Management for several large projects, including second 32k sq ft expansion of head office and warehouse.-Budget management and regular meetings with accounts re Opex and Capex spend.-Property management including liaising with landlords re lease obligations for repair works.-Assisting on new store openings, closings and relocations, including handover with fit out contractors.-Continual analysis of current facilities team processes, making improvements where appropriate. Show less

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  Ambassador Theatre Group

  Nov 2019 - Jul 2020

  Facilities Contracts Manager

  Was made redundant from this role following the Covid-19 outbreak.- Single point of contact for all FM supplier relationships both internal and external in hard and soft services, for 32 UK venues and 2 central offices. Includes budgeting and regular reporting on supplier relationships.- Capex planning for the year ahead, including all Facilities related large scale project work such as future head office relocation.- Working alongside international teams on strategic planning, with a view to aligning US/German processes with those of the UK. - A focus on utilities particularly water saving, across some of our older sites in the portfolio. Show less

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  Virgin Media

  Nov 2020 - Apr 2022

  - Promotion from Mobile Facilities Manager in March 2021,managing two ‘category A’ sites across the Virgin Media technical estate.

  • Technical Site Facilities Manager

    Feb 2021 - Apr 2022

  • Mobile Facilities Manager

    Nov 2020 - Feb 2021
• 

  Farnborough International

  Apr 2022 - now

  • Senior Facilities Manager

    Dec 2024 - now

  • Facilities Manager

    Apr 2022 - Dec 2024