Umar Rashid

Experience

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  Equiniti Limited (Formerly Lloyds TSB Registrars)

  Aug 2004 - Aug 2005

  Shareholder account handler

  Taking inbound calls from shareholders and handling accounts on an internal system.Dealing with a variety of shareholder queries and providing suitable solutions.

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  Moonlight Investments Limited

  Sept 2006 - Jan 2008

  Acquisition Consultant

  Researching into potential projects which involved travelling to various locations throughout the UK to view properties and development sites.Liaising with vendors, organizing viewings and preparing the costs of developments with the assistance of the director.

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  Deutsche Bank Operations International

  Feb 2008 - Feb 2009

  Analyst

  Working to tight deadlines on a daily basis which included liaising with the AVP and VP in the Prime Brokerage division as well as exclusively updating the Risk Profile for the VP and MD of Prime Brokerage.Collating and analyzing previous months' trade figures using Excel and SAP.Working very closely in a team to ensure that all work was accurate and of a consistently high standard.

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  Britvic Soft Drinks Ltd

  Mar 2009 - Nov 2011

  IT Data Analyst\Change Manager

  Working closely with the Landscape manager and assisting with Change Control management, organising and running the meetings as well as being in sole charge of the Emergency Change Control procedure.Managing SAP transports to production, SAP license management, HP Hardware/Software contract management, monitoring security alerts.Laptop/desktop re-builds, profile recreations, User account set up and applying account modifications. Extensive use of software such as SAP, Siebel, Heat, USD, AD, Microsoft Office Show less

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  Atos

  Nov 2011 - Oct 2019

  Working on different projects including being the PM on the BBC account overseeing the managed print project ensuring all deliverables were managed under tight time constraints and to strict budget requirements. Excelled at liaising between business and technical teams to achieve on-time, on-budget, and on-spec project deliverable completions. Strong ability to merge customer and user needs with business requirements, budgetary restrictions and logistical considerations to meet project deliverables. Building stronger relations between customer/users and business by ensuring clear lines of communications and ensuring customer needs were managed more efficiently than previous. Excelled in guiding the work of the technical team. Articulated project goals and scope, translated the business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones. Closely monitoring the risks and issues of projects to ensure all necessary information was captured, preventative steps taken accordingly, and proactive measures taken in attempt to minimise the chances of risks becoming issues later in the projects. Show less Working as part of a leveraged change management team across several accounts, including NHS Scotland, the 2012 Olympic Games and the 2014 Commonwealth games for which I was awarded the Atos Silver award.Identification and implementation of account and process improvements to drive down service penalties by reducing the number of failed changes to just 2 in the whole of 2017. Continually achieving great success in achieving above target KPIs month after month. Internally recognised as having achieved the highest level of standard changes for 3 consecutive years. Managing the account with over 3000 changes per year and no business impacting change failures in 2017. Continual account improvements to ensure no service credits were incurred as a result of change Successfully navigating through both internal and external yearly audits demonstrating the account was consistently run to a high standard and within agreed boundaries.Recognised for introducing and implementing the highest number of standard changes from the team. Show less

  • IT Project Manager

    Nov 2017 - Oct 2019

  • Senior IT Change Manager

    Nov 2011 - Nov 2017
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  Green Lane Masjid & Community Centre

  Oct 2019 - Dec 2020

  Project and Operations Manager

  Responsible for various projects of the Mosque & community centre. An active volunteer for 5 years prior to this period of employmentCreating a partnership with another large Birmingham mosque and management committee to oversee over 80 Muslim burials during the intense 3 month Covid-19 pandemic. These efforts were recognised by the Lord Mayor in a commendation letter. Personally running the planning and operational side of collections, ritual body washing and burials and managing a team of volunteers who were assisting. Working with multiple mosques and government stakeholders in particular Public Health England when re-opening the mosque post Covid-19 pandemic in full accordance with government guidelines.Managing the security of the grade 2 listed building, tenants, staff on site, congregation as well as managing the building maintenance ensuring all upgrades and building work was planned and executed to tight deadlines and strict budgetary constraints. Managing a diverse team successfully, dealing with complaints/escalations, working with a wide variety of stakeholders, presenting the widely successfully operations model to other mosques and organisations in an effort to share best practice.Managing the hugely successful Eid in the Park event twice a year growing the event from 2000 attendees to around 100,000. Working closely with a wide variety of stakeholders in the planning of the event including Birmingham city council, West Midlands Fire service, CTU and many more. Show less

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  Ministry of Housing, Communities and Local Government

  Jan 2021 - now

  Project and Programme Manager

  Grade 7 Programme & Project Manager in a team designed to support urgent and high priority project requests from across the department. Working across several high priority government projects for short term periods ensuring hitting the ground running and delivering at pace to ensure deliverables are met within agreed timelines. Working flexibly to be deployed from 1 project/programme to the next ensuring I adapted quickly and worked with the team to create and lead a delivery focus setting up the project for success and ensuring a strong succession plan within the team prior to moving off. Proficient in setting up project governance, robust project plans including identifying key dependencies and assumptions, creating risk registers and devising risk strategies, identifying benefits, undertaking stakeholder engagement management as well as other key PM responsibilities.Deployed onto both the Afghan resettlement and Ukraine response programmes to lead in the PPM area. Working with varying colleagues from entry level new starters to directors to shape the project management function ensuring a more organised response could be devised and provided. Successfully worked with colleagues from other government departments ensuring key goals were met and a team sense was created to ensure we all drove and achieved the desired levels of success. Created an extensive delivery plan for the NSIP (nationally significant infrastructure project) reform programme which was presented to Lord Agnew. Requested to present parts of the delivery plan to other PPM teams across DLUHC as best practice examples.Worked on other high priority government programmes such as the Electoral Integrity Programme, STAR (SAP transformation) Programme and Neighbourhood planning programme along with others. Successfully line managing and buddying others and directly involved in upskilling and training 2 team members to promotions. Show less

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  Jigsaw charity

  Jun 2021 - now

  Project Manager

  Volunteer at Jigsaw charity overseeing several international projects across the world. Working collaborativly with international partners to identify and bring relief to those suffering under both emergency situations and on-going struggles. Travelling to establish and monitor projects twice a year.Jigsaw charity is an entirely volunteer run charity