Julien Granberry

Experience

• 

  Starbucks

  Jul 2017 - Aug 2018

  Barista

  • Prepared an accurate assembly and arrangement of meals for customers • Provided product education and location to maximize profits and guest retention • Abetted supervisors with training and mentoring of incoming team members• Managed production backlog, boosted guest satisfaction• Implemented a high level of care to ensure proper health code standards • Restored high production efficiency by implanting new structures

• 

  Clarence Brown Theatre

  Aug 2018 - Dec 2018

  House Manager

  · Directed coordination of over 300+ guest orders· Enhanced guests’ experiences through personable communication, led to multiple accolades in reviews from guests· Assembled distribution of amenities · Initiated new rules to further push product innovation · Reorganized placement of programs and patrons

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  University of Tennessee, Knoxville

  Jan 2019 - May 2022

  -Promoted safety and security of 680 residents in a predominantly first-year residence hall by doing nightly rounds when on duty and responding to resident calls in a prompt manner-Fulfilled all administrative tasks in a prompt manner, including check-ins and check-outs, health and safety inspections, weekly reports, program proposals, and bulletin boards and door decs- Served in an on-call rotation responding to the immediate needs and crisis of residents and encourage a sense of safety and security in the residence hall- Developed a community of 30 first year students that creates a sense of belonging through individual and community development and mentorship in a suite style living community Show less

  • Resident Assistant

    Jan 2020 - May 2022

  • Office Assistant

    Jan 2019 - Jan 2020
• 

  Amazon

  May 2019 - Aug 2019

  Warehouse Associate

  Operated heavy machinery by picking orders in efficient manner to ensure customer demand deadline is met•Utilized warehouse and all proper protective equipment such as safety glasses, ear pro, steel-toe boots, and hardhats safely to ensure an accident-free environment •Redesigned active and stored bins to make the products more accessible, restricting range of motion for each item, ensuring in a damage free products

• 

  Haslam College of Business at the University of Tennessee

  May 2021 - Aug 2021

  Undergraduate Supply Chain Workshop

  Learned specific supply chain skills from professionals on several topics (Purchasing, procurement, manufacturing, demand planning, and consulting)

• 

  Target

  Jun 2022 - now

  Responsible for end-to-end guest fulfillment. Staffing, Planning, Executing, and Managing Operations. • Motivated and led a team of up to 100 employees to achieve KPI results (e.g., Productivity, Safety, Quality and Delivery).• Identified and resolved critical operational issues, minimizing downtime, and ensuring business continuity.• Fostered a positive and collaborative work environment, resulting in a 40% decrease in employee turnover year over year.

  • Production Controller

    Oct 2024 - now

  • Operations Manager

    Jun 2022 - Oct 2024