Paul Kovacs

Paul kovacs

bookmark on deepenrich
Followers of Paul Kovacs521 followers
  • Timeline

  • About me

    Information Technology Engineer

  • Education

    • Universitatea „spiru haret” din bucurești

      2010 - 2013
      Bachelor in international relations and european studies international relations and european studies
  • Experience

    • Universitatea "spiru haret"

      Jan 2007 - Jan 2013
      Managing director

      • Leading a team of 16 people• Coaching and guiding of team members (monitor and report on the status of work, picking and applying problem-solving methods and techniques, advise team members on work methods)• Managing operational activities to ensure high quality of delivered services.• Managing staff through the structure of Team Leaders, including consultation on performance evaluations, promotions, hiring and disciplinary responsibilities• Being involved in development of future growth plans and strategy of Centre, close cooperation with upper management and reassuring that global strategy and programs are implemented• Resolving problem situations in a professional manner• Providing reports on performance as appropriate• Perform scheduled and on demand reporting as required by the business or managerCo-ordinate budgeting, capacity planning and location & language strategy Show less

    • Atos

      May 2015 - Apr 2023

      Identity and Access Management (IAM) Tech Engineer -Administer user accounts and access privileges in the organization’s identity management system.-Work closely with the IAM team to ensure that the right people have access to the right resources.-Responsible for the day-to-day administration of the IAM system.-Involved in troubleshooting and resolving IAM issues.-Participate in IAM projects and initiatives.-Provide training to new users on the IAM system. Show less First Level Support For more than 60 customers across multiple projects proficient in Unix/Linux OS ,SAP Basis,Windows Server 2003 / Server 2008 / Server 2012 .Enterprise Operations Center- Monitoring and troubleshooting the customer's infrastructure; responsible for the correlation of monitoring events across all technologies for the identification of the root cause.- Monitoring and handling incidents for enterprise platforms: Hardware platforms, virtualization platforms (ESX), Windows Server (2003, 2008. 2012, 2016), UNIX/Linux/AIX, SAP Basis (ABAP, ERP, HANA), Networking, Database (MSSQL, Oracle).- Keeping track of critical checkpoints/times and monitoring the status of all online scheduled and batch jobs.- Taking part and providing technical bridges in Major Incidents and high-severity incidents along with incident managers, crisis managers and operations teams.- User Management, and basic AD services.- Review and implement relevant Changes in accordance to process, within team's scope.- Ensure accurate and timely creation, update and completion of all trouble tickets with prompt escalation.- Applying escalation matrix and protocol for on call stand-by teams , customer and third party call-outs.- Working alongside other technical teams in order to support a cohesive information flow, and to maintain an up to date documentation for work instructions.- Managing all assigned incidents and tasks in accordance with client SLA- Conduct daily meetings with teams to keep all members abreast with current matters.- Assisting department managers with administrative operations, work planning, and ensuring a proper technical balance within teams.- Providing comprehensive workshops and training's for newcomers, regarding the work infrastructure/environment. Show less

      • BDS Cyber Security Engineer

        Mar 2019 - Apr 2023
      • Technical Support Engineer

        May 2015 - Mar 2019
    • Federatia galurilor urbane

      Jan 2022 - Apr 2022
      Recruiter

      Identifying future hiring needs and developing job descriptions and specifications.Collaborating with department managers to compile a consistent list of requirements.Attracting suitable candidates through databases, online employment forums, social media, etc.Conducting interviews and sorting through applicants to fill open positions.Assessing applicants' knowledge, skills, and experience to best suit open positions.Keeping up-to-date on current employment legislation and regulations and enforcing them within the company.Providing recruitment reports to team managers. Show less

    • Gal colinele recas

      Jun 2022 - now
      Business coach

      Providing advice on new plans and strategiesKeeping client accountable and motivatedCommunicating with client to better understand their vision and goalsAssisting with their company growth, goals and plan developmentAssessing strengths and weaknesses and guide developmentHelping grow their business from inceptionAssisting client in using their personal skills for the betterment of their businessGuiding in the completion of strategic business growth tasksMonitoring business growth and establish methods for improvementAnalyzing strategic plans that have contributed to the company's successes and/or failures Show less

    • Spyrosoft

      Apr 2023 - now
      Information technology engineer
  • Licenses & Certifications

    • Project management

      Ministerul educatiei nationale si cercetarii stiintifice
      Dec 2018
      View certificate certificate
    • Itil® foundation certificate in it service management

      Exin your ict competence partner
      Apr 2017
      View certificate certificate
    • 20410d installing and configuring windows server 2012

      Microsoft partner
      May 2016
      View certificate certificate