Experience

• 

  Logica uk

  Aug 2009 - May 2011

  Major incident manager

  Service Desk Team Leader and Major Incident Manager, ensuring that Major Incidents were captured correctly and details passed to correct resolver groups as urgently as possible. Ensuring the client was kept up to date with progress, ensuring that all parties with a possible impact on resolution were involved as soon as possible. Agreeing closure of incident with client by regular communication and ensuring full testing had been carried out.

• 

  Cgi

  May 2011 - Aug 2014

  Project manager

  Infrastructure Services Project Manager, responsibilities including; data centre transition, procuring hardware, setting up and managing technical teams (locally and remotely), producing and maintaining Project Plans, creating project documentation, overseeing transition from build to BAU support, implementing infrastructure monitoring tools.

• 

  Wheelies

  Aug 2014 - Aug 2015

  Project manager

  Project managing SME scale IT infrastructure projects. Leading a project to develop a Business Continuity Plan. Structuring, recruiting and managing the IT support team.

• 

  Cgi

  Aug 2015 - Jun 2019

  Project manager
• 

  Scc

  Jun 2019 - Aug 2021

  Project manager
• 

  Vista

  Sept 2021 - Jun 2022

  Senior project services manager
• 

  Cgi

  Jun 2022 - now

  Project manager