Deep Enrich
Fady nabih
998 followersTimeline
About me
Senior Customer service manager at Orange business services
Education
Helwan university cairo
-Bachelor's degree electrical and electronics engineering very good
Collège de la salle
-High school diploma mathematics and computer science
Experience
Sita
Jan 2010 - May 2022Project Manager
Jul 2015 - May 2022Change manager - process Enhancement
Mar 2014 - Jun 2015Network Engineer - level 2 support
Dec 2012 - Feb 2014Resource manager
Jan 2010 - Nov 2012
Schneider electric
May 2022 - Jul 2023Regional french execution project manager
Orange business services
Jul 2023 - nowSenior customer service managerBASF account - unified communication
Licenses & Certifications
It information library foundations certification (itil)
PeoplecertDec 2021
Ccna
CiscoCcnp
CiscoCisco certified network professional (ccnp)
Cisco
Itil® foundation
Axelos global best practice
Pmp
PmiCisco certified network associate - networking
Cisco
Project management professional (pmp)
Project management instituteApr 2025
Itil foundation level
Itil certifiedJun 2010- View certificate
Black belt cx customer success manager
CiscoMay 2025
Languages
- arArabic
- enEnglish
- frFrench
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