
Timeline
About me
Manager, Americas Concerns and Appeals at IBM
Education

Fordham university college at lincoln center
-
Fordham university
-Ba psychology and arts
Experience

Ibm
Jul 1998 - now Leads eight member team in the delivery of high quality, trustworthy management of complex employee relations investigation and Internal Audit disciplinary actions. Oversees 500 hundred investigations. Provides advice & counsel in handling of cases; reviews and approves cases prior to implementation to ensure consistency and the application of policies and proper judgement; and handles case escalations. Avoids potential legal challenges by understanding current legislation (OFCCP, EEO, AAP, etc.) and enforcing regulations through recommendations with managers. Collaborates with key stakeholders to implement solutions that address case trends, business environment & improves operational efficiency while maintaining integrity of mission. Manages staffing needs taking into consideration budget while balancing strong employee engagement. Cultivates skills on team that deepens subject matter expertise & provides opportunities towards career goals. Fosters agility & integration within team to support various geo/business needs. Ensures team maintains quality documentation & compliance to business controls requirements. Show less • End-to-end management and investigation of over 1000 complex employee relations cases, complex performance management and employee relations issues, legal issues and Internal Audit investigations.• Provided advice and counsel to HR Partners and line management regarding the application of policy and procedure from an historical, cross-business and country perspective, applying local legislation and regulation and driving resolution. • Applied sound investigation techniques, judgment and balanced consideration of all available facts and information used to determine the appropriate globally consistent disciplinary action to obtain fair and equitable resolutions. Identified potential trends and /or pervasive concerns to recommend solutions that adhere to business controls. Prepared with legal counsel to defend and explain company actions to the EEOC, outside counsel and/or other agencies. • Led and participated in transformation activities on a worldwide basis. Show less • Expert in employee and industrial relations, performance management and HR reorganization.• Consultant and trusted advisor to all levels of organization in CHQ Human Resources, CHQ Marketing and Research divisions on talent, resource actions, employee issues. Administered all pay & bonus programs, appraisal systems on time and on budget.• Employee Charitable Contribution Campaign Liaison, EXITE Camp volunteer for energizing young girls about engineering and technology. Panel Review Facilitator and trainer. Mentor to junior HR partners and line managers. Coach to line executives. Show less - Integrated, implemented and influenced all executive and employee compensation programs to ensure consistency with business strategies. Managed incentive budget of $5M and salary budget of $30M in base and variable pay, equity, recognition programs.- Developed competitive and equitable compensation packages for critical save situations, new hires and promotion activity resulting in the attraction, retention and motivation of key talent. - Coordinated successful launch of cash program strategy briefing with speakers, presentations, invitees and materials. Led 10 member team responsible for crafting presentations for 3000 executives, 18,000 managers and 200,000 employees in the US and Canada. Produced concise and easy-to-understand guidance. Responsible for compensation messaging in all communications pervasive to employee salary plan in mixed media: hardcopy statements, e-mail letters, website, interactive training tools and audio role play training. Show less
Manager, Employee Concerns, North and South America
Jan 2016 - nowSenior Human Resources Case Manager
Aug 2008 - Dec 2015Senior Human Resources Partner
Aug 2000 - Oct 2008Compensation Program Manager
Jul 1998 - Aug 2000
Licenses & Certifications
- View certificate

Ibm virtual collaborator
IbmOct 2020 
Ibm certified manager
IbmSept 2017- View certificate

Big data foundations - level 1
IbmMar 2021 - View certificate

Ibm agile explorer
IbmMar 2021 
Ibm cognitive practitioner
IbmSept 2020- View certificate

Ibm agile explorer
IbmMar 2021 
Ibm disruptive hr in a cognitive era - essentials
IbmNov 2017
Ibm disruptive hr in a cognitive era - solutions
IbmJan 2019- View certificate

Ibm certified first-line manager
IbmFeb 2021 
Ibm people analytics - essentials
IbmSept 2020
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