Experience

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  Princes soft drinks ltd

  Jun 2010 - Sept 2010

  Lab technician

  Performing laboratory tests in order to produce reliable and precise data to support scientific investigations.Carrying out routine tasks accurately and following strict methodologies to carry out analyses.Preparing specimens and samples. Maintaining and operating standard laboratory equipment. Ensuring the laboratory is well-stocked and resourced.Recording and sometimes interpreting results to present to senior colleagues.using computers and performing mathematical calculations for the preparation of graphs;keeping up to date with technical developments, especially those which can save time and improve reliability;conducting searches on identified topics relevant to the research;following and ensuring strict safety procedures and safety checks. Show less

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  River island

  Nov 2010 - Jan 2011

  Sales assistant

  Greeting customers who enter the shop.Be involved in stock control and management.Assisting shoppers to find the goods and products they are looking for.Being responsible for processing cash and card payments.Stocking shelves with merchandise.Answering queries from customers.Reporting discrepancies and problems to the supervisor.Giving advice and guidance on product selection to customers.Balancing cash registers with receipts.Dealing with customer refunds.Keeping the store tidy and clean, this includes hoovering and mopping.Responsible dealing with customer complaints.Working within established guidelines, particularly with brands.Attaching price tags to merchandise on the shop floor.Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc.Receiving and storing the delivery of large amounts of stockKeeping up to date with special promotions and putting up displays. Show less

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  Sherston software

  Aug 2013 - Feb 2014

  Account executive

  As an Account Executive I was responsible for identifying and generating new business and qualified leads through direct contact (phone/email/linkedin) with institutions in the UK. Having the right attitude and being able to handle objections are crucial elements that I had to succeed in this role and reach my targets. Throughout this role I had to conduct strategic research into the institutions I was looking to work with, make introductions and match back relevant company packages. The role also required me to provide clients with quotations of my organisation’s product, book meetings with potential clients, then negotiate the terms of an agreement to close the sale. Throughout my time here I had also represented my organisation at exhibitions, events and demonstrations, educating people on the benefits of my company’s product and how it could help their school progress.As I progressed, I had spent more of my time developing the relationships with my clients and offering more complex solutions, thus growing and expanding my accounts and earning potential. As part of my journey with my organisation I had attended and completed two courses recognised by the Institute of Sales and Marketing Management (ISMM). These courses are the Fundamentals of Selling and Professional Selling Skills. Show less

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  Watson petroleum limited

  Mar 2014 - Aug 2014

  Account manager

  As an Account Manager I was responsible for managing, maintaining and expanding relationships with a portfolio of clients that the business had acquired through many years of trading. Using an extensive network of industry contacts that I had met through networking events I would generate new business, some of which I would pass onto the Account Executives to Manage.I had to manage the work of the account executives and ensure necessary actions were undertaken by the team to achieve individual and team sales targets. I would organised and hold monthly team meetings to listen and act on any problems the team were encountering, and then come up with a solution to oversee these problems and effectively increase our success rate.Along with all these duties, I also had to complete administrative work when required which would require me working closely with the Finance Director, providing monthly sales and target figures. Show less

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  Lidl uk

  Aug 2014 - Sept 2015

  Deputy manager

  I am very much the face of the business – owning the entire customer experience and promoting a culture within store that ensures the customer is at the heart of everything we do. I currently work as part of a management team of three – taking the role of a Deputy Manager, deputising for the Store Manager and taking responsibility for our front of house functions.I am responsible for managing a team of approximately 25 people, in a store with a turnover of up to £10 million. This is one the busiest stores in the region. Delivering exceptional customer service is paramount; taking ownership of the sales floor, I am the main point of escalation for customers with issues and complaints. I also highlight problem areas and make recommendations for improvements, whilst monitoring competitor activity and taking action where necessary.A major responsibility is the effective management of the Customer Assistants – leading and developing my team into a highly efficient, customer–focused unit. Driving sales through implementing promotional activity, additional sales opportunities and analysing customer service data, I am a key player in my store’s continuing success.As well as the responsibilities aforementioned, I am also relied upon with the keys to the store, making sure it is open on time for the early morning team and closed and locked at night. While I am on my shift I will also have control of the safe. I have to ensure that the correct money has been taken and all employees who have tills have the correct amount of money and change available to them. Show less

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  Manpower uk

  Sept 2015 - Jun 2016

  Permanent consultant

  As a permanent consultant I provide a vital link between clients and candidates. The role is demanding and diverse and involves:- Using sales, business development, marketing techniques and networking in order to attract business from client companies;- Visiting clients to build and develop relationships;- Developing a good understanding of client companies, their industry, what they do and their work culture and environment;- Advertising vacancies by drafting and placing adverts in a wide range of media;- Using social media to advertise positions, attract candidates and build relationships with candidates and employers;- Headhunting - identifying and approaching suitable candidates who may already be in work;- Using candidate databases to match the right person to the client's vacancy;- Receiving and reviewing applications, managing interviews and tests and creating a shortlist of candidates for the client;- Requesting references and checking the suitability of applicants before submitting their details to the client;- Briefing the candidate about the responsibilities, salary and benefits of the job in question;- Preparing CVs and correspondence to forward to clients in respect of suitable applicants;- Organising interviews for candidates as requested by the client;- Informing candidates about the results of their interviews;- Finalising arrangements between client and candidates;- Offering advice to both clients and candidates on pay rates, training and career progression;- Working towards and exceeding targets that may relate to the number of candidates placed, a value to be billed to clients or business leads generated;And finally, reviewing recruitment policies to ensure effectiveness of selection techniques and recruitment programmes. Show less

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  Coca-cola european partners

  Jul 2016 - Mar 2020

  Field sales account manager

  CCEP operate in the FMCG sector, and my role within CCEP gives me an account portfolio of circa 220 accounts in the independents channel, which I visit on a monthly basis. These accounts span across a number of different environments in both on trade and off trade, such as convenience stores, fast food outlets, coffee shops, cafe’s, bars, pubs, clubs and restaurants. My goal is to grow the CCEP share price by delivering value and volume growth for both CCEP and our customers. I achieve this by building up a healthy rapport with my customers to find out their wants and needs, then tailoring a bespoke solution using the tools and software available to my disposal. This in turn, enables me to drive sales of CCEP brands and deliver improved brand distribution, availability and visibility in each individual outlet. Furthermore, I work very close and develop relationships with colleagues from different areas of the business in order to help me work at the highest level possible. Show less

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  Glide utilities

  Nov 2020 - Sept 2021

  Business development manager

  Glide are the market leaders in student utilities. Offering Gas, Electric, Water, broadband and TV license all under one bill and one direct debit, we aim to streamline the hassle of utilities and make Students, Landlords, and letting Agents lives a whole lot easier...Covering the major University towns and cities across Wales and the M4 corridor, my role is to identify new business opportunities within the student letting sector and win those opportunities for the business.

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  The royal mint

  Sept 2021 - Jun 2024

  • Business Development Manager, International Sales

    Aug 2023 - Jun 2024

  • Account Manager

    Sept 2021 - Aug 2023
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  Nodor international limited

  Jun 2024 - now

  Key account manager