Anser Javed

Experience

• 

  Montgomery County Employees Federal Credit Union

  Nov 2007 - Jan 2008

  Teller Internship

  • Provided excellent member services and maintained member satisfaction.• Entered member and transactions data into computer and issued computer-generated receipts to members.• Explained, promoted and sold credit union products and services; assisted customers with opening new accounts.• Received cash and checks for deposit, verified amounts, and examined checks for endorsement. Also handled money transfers.

• 

  Bowlero Corporation

  Jan 2011 - Jun 2018

  - Implement new company policies and procedures by developing plans and instructing staff- Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement- Provide coaching and feedback to managers and staff and assess performance on and ongoing basis- Consistently monitor product and labor costs to remain within goals- Train and coach staff on guest services principles and practices- Develop and implement creative solutions to areas of improvement- Identify employee weaknesses and retrain as necessary Show less

  • Operations Manager

    Oct 2015 - Jun 2018

  • Junior Training Manager

    Jan 2011 - Oct 2015
• 

  Connsci

  Jun 2018 - now

  • Sr. Operations Manager

    Sept 2024 - now

  • Operations Manager

    Aug 2022 - Dec 2024

  • Head of Information Technology

    Dec 2020 - Aug 2022

  • Management Consultant

    Jun 2018 - Dec 2020