Youssef El Khamlichi

Experience

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  ABN AMRO Bank N.V.

  Jan 2000 - Mar 2000

  Commercieel Medewerker
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  Nationale-Nederlanden

  Jan 2001 - May 2001

  Employee Benefits Medewerker
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  ING Bank NV

  Jan 2002 - May 2007

  Bankgarantiezaken Specialist
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  RWE Energy Nederland NV

  May 2007 - May 2011

  Officer BackOffice B2B

  Billing of major gas and electricity customers (B2B), wkk's, trading deals, wind power plants and customer service for the relevant segments. Participation in several project for efficiency of tools and processes of the the department.

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  Essent

  May 2011 - Jun 2012

  Medewerker Service Center Backoffice B2B

  Billing of major Gas and Electricity customers (B2B), wkk's, trading deals, wind power plants and customer service for the relevant segments.

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  Gas Natural Fenosa

  Jun 2012 - Jan 2013

  Responsible development Backoffice department

  Established the BackOffice department for the Dutch Branch at GN Europe, overseeing the initiation and implementation of key operational functions. Collaborated with Tax authority, ensuring adherence to taxation requirements and maintaining financial compliance. Facilitated communication and coordination with European branches of GN Europe to support the organisation's international expansion efforts.● Secured necessary licenses for natural gas suppliers in Netherlands, ensuring compliance with regulatory standards.● Engineered new invoicing tool and customised product adaptations, streamlining operational processes, and increasing efficiency. Show less

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  Gas Natural Fenosa - Europe

  Jan 2013 - Mar 2018

  Manager Backoffice

  Orchestrated and supervised the invoicing, debt-collection, and credit management team for the Dutch branch of Gas Natural Europe. Performed accounting tasks in Spain, managing tax declarations. Drove development of sales products within sales department. Assumed role of key user and development manager for invoicing program. Directed procurement process with focus on efficiency and effectiveness.

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  OMV

  Mar 2018 - now

  Spearhead internal execution of operational business processes and conduct process analysis / optimisation as vital member of "Customer Operations Excellence" team. Manage maintenance and enhancement of applied tools, ensuring functionality and performance. Initiate and execute various projects, overseeing coordination and implementation of project plans to successful fruition. Define budgets, plan resource allocation, and conduct risk assessments for seamless project execution.

  • Business Process Management & Sales Support Analytics

    Jan 2022 - now

  • Process & Project Management Sales NL/BE

    Jan 2019 - Jan 2022

  • Process & Project Management Sales

    Mar 2018 - Jan 2019