Nilka Solis Guerrero

Nilka Solis Guerrero

Product Engineer

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location of Nilka Solis GuerreroPanamá, Panama

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  • Timeline

  • About me

    Marketing Automation Manager

  • Education

    • Universidad Tecnológica de Panamá

      2001 - 2006
      Bachelor of Electronic Engineering and Telecommunications Electronics
  • Experience

    • TAG Controls Ltd

      Dec 2007 - Jan 2010
      Product Engineer

      Digital design in ProEngineer of the physical inventory of Downhole ESP sensors for oil wellsResponsible for the digital design of new ESP sensorsDeal with the creation of manufacturing drawings for the physical creation of the new sensorsConstant update of the digital inventory of parts in ProEngineerValidation of designs through pressure, temperature and vibration tests.

    • Panama Canal

      Oct 2010 - Mar 2011
      Administrative assistant

      Responsible for ensuring the proper functioning of the Dredging office of the Panama Canal Authority, performing administrative tasks, such as archiving, planning and coordinating the general activities of the office, in addition to writing the corresponding reports.Responsible for managing the timesheet of field staff and responsible for organizing activities and staff schedules.

    • Ministry of Foreign Affairs of Panama

      Aug 2011 - now
      Authorized Public Translator

      English<>Spanish translation of all documents that must be submitted to a public entity or institution in an English-speaking country.

    • Embajada de la India en Panamá

      Mar 2012 - Aug 2012
      Translator & Interpreter

      Translations from English-Spanish and vice versa of letters, communications and official documents from/to the Embassy.Interpreter for the Ambassador and other secretaries at diplomatic meetings.Assistance with the creation of announcements, invitations, official documents, and others.Assistance with organizing events: Indian Film Festival.

    • Cochlear

      Aug 2012 - Jul 2022

      • Responsible for the strategy, planning, development and launch of Cochlear's Connected Care and Legacy sound processor portfolios.• Communication, coordination and planning of the Connected Care and Legacy sound processor portfolio's strategies with other teams such as Marketing, Finance, Operations and Regional Managers.• Ability to analyze and assess results.• Leadership skills to manage projects and the people involved.• Ability to communicate the strategies and vision of the company clearly to work teams.• Ability to work on different projects and products simultaneously. Show less Develop, implement and adjust engaging campaigns that provide value to the Cochlear Family program:• Take leadership in the implementation of additional revenue and loyalty programs and initiatives, with a focus on delivering user value, increasing engagement and publicizing other products of the company.• Identify and capitalize on opportunities to expand business, particularly related to providing value and growth to the Cochlear Family program.• Create valuable content for our users based on previous knowledge gained in repairs. Show less Oversee the daily operations of the Cochlear Sound Processor Repair Lab to ensure efficiency and continuous workflow. In addition to the repair of the sound processors of Cochlear's Cochlear Implant and Acoustic Implant portfolios.• Responsible for timely and on-site calibration of test equipment (anechoic chambers).• Documentation of processes for the quality management system.• Control and cycle counts of the inventory of laboratory parts.• Responsible for training colleagues from the Politec laboratory in Brazil, in repairing Baha 5 sound processors.• Responsible for planning, coordination and assembly of test equipment for the Politec laboratory in Brazil.• Participation in patient events for review and repair of Cochlear sound processors on site. Show less

      • Junior Marketing Product Manager

        Jul 2020 - Jul 2022
      • Services Project Specialist

        Jan 2019 - Jul 2020
      • Service and Repair Technician

        Aug 2012 - Jan 2019
    • SR Pro Marketing

      Oct 2022 - now

      As a Marketing Automation Manager, I have successfully led multiple migration projects, transitioning from Marketo to HubSpot, and spearheaded integration projects involving NetSuite, Magento, and Epicor with HubSpot. My expertise lies in creating and managing both simple and complex automations, seamlessly integrating various platforms to optimize marketing workflows.I provide consulting services in marketing automation and digital marketing strategies, helping businesses enhance their digital presence and streamline their marketing efforts. My role includes the creation and maintenance of digital marketing campaigns, nurture campaigns, and webinars, ensuring effective audience engagement and lead nurturing.I specialize in the implementation of marketing automation solutions, including lead scoring, nurture campaigns, GDPR compliance, and lead life cycle management. My experience spans across platforms such as Marketo, HubSpot, and Smoove, with a strong focus on their synchronization with Salesforce to ensure data consistency and operational efficiency.Additionally, I possess knowledge in HTML and CSS, enabling me to make minor edits to Marketo and HubSpot email and landing page templates, ensuring they meet design and functionality standards. Show less

      • Marketing Automation Manager

        Dec 2023 - now
      • Senior Marketing Automation Specialist

        Oct 2023 - Dec 2023
      • Marketing Automation Specialist

        Oct 2022 - Oct 2023
  • Licenses & Certifications

    • Curso de Canto Básico Nivel 1

      Instituto Sol Arte & Música
      Jul 2023
    • Transitioning to Product Management

      Linkedin Learning App
      Nov 2020
    • Authorized public translator

      Ministry of Education, Panama
      Aug 2011
    • Python Core

      Sololearn
      View certificate certificate
    • Coding for Marketers

      Sololearn
      View certificate certificate
    • Agile Foundations

      Project Management Institute
      Apr 2022
    • Interpretation and training of internal auditor in integrated management systems: ISO 9001:2015 ISO 14001:2015 OHSAS 18001:2007

      SGS
      Jan 2018
    • Liderazgo de equipos con SDI

      Florida State University
      Jul 2015
    • Electronics and Telecommunications Engineering

      Colegio De Ingenieros Civiles Panamá SPIA
      May 2010
    • Annual Bloodbourne and Pathogens Training

      Stericycle
      Jan 2013
    • Adobe Certified Professional - Marketo Engage Business Practitioner

      Adobe
      Jan 2024
      View certificate certificate
    • Service Hub Software Certified

      HubSpot Academy
      Aug 2024
    • HubSpot Sales Software

      HubSpot Academy
      May 2024
      View certificate certificate
    • Certificado de Idoneidad en Ingeniería Electrónica y Telecomunicaciones

      Junta Técnica De Ingeniería y Arquitectura Panamá
      Apr 2009
    • HTML

      Sololearn
      Sept 2022
      View certificate certificate
    • Salesforce Integration Certification

      HubSpot Academy
      Aug 2024
    • HubSpot Marketing Software

      HubSpot Academy
      Nov 2023
      View certificate certificate
    • Marketing Hub Implementation Certification

      HubSpot Academy
      Feb 2023
    • Data Integrations Certification

      HubSpot Academy
      Jun 2024
      View certificate certificate
    • HubSpot Marketing Software

      HubSpot Academy
      Nov 2023
  • Honors & Awards

    • Awarded to Nilka Solis Guerrero
      Best Employee of 2023 SR Pro Marketing Dec 2023
    • Awarded to Nilka Solis Guerrero
      Certificate of Recognition: Hear the customer - Remove boundaries. Cochlear Latinoamerica Aug 2019 In recognition of an exceptional contribution and living out the HEAR behaviors day to day during FY19.
    • Awarded to Nilka Solis Guerrero
      Certificate of Recognition: Embrace change and innovate - Remove Boundaries Cochlear Latinoamerica Aug 2018 In recognition of an exceptional contribution and living out the HEAR behaviors day to day during FY18.