Denise Miyajima

Experience

• 

  San Francisco State University | College of Extended Learning

  Feb 1987 - May 1989

  Front Office Assistant Supervisor
• 

  San Francisco State University

  Feb 1989 - now

  Manage daily operation of the One Stop Student Services counter for Undergraduate AdmissionsManaged daily schedule for student assistants of the front counter operations of the College of Extended LearningTrained student assistants and staff in all aspects of the front counter positionProject Management:Worked cooperatively with Enrollment Services colleagues and Student Outreach Services to complete projects and tasksAssisted with coordination of San Francisco State University Staff Appreciation Picnic and Colleague Appreciation Day during service with Staff Council; ADVISING & COUNSELING SKILLSInteract frequently with students, staff, faculty, and the general publicFully conversant in all areas of San Francisco State University admissions, general education requirements, university requirements, and graduation policies and procedures for undergraduate studentsAccept, process, and load degree applicationsAssess undergraduate degree requirements and communicate with students via written responses, telephone, and face to face interactionsAdvise and assist degree candidates with problem resolutionCounsel degree denials regarding options available for successfully resolving deficiencies prevent award of degreesCounsel degree applicants of appeal processes when appropriateContact degree applicants regarding incomplete degree applications via phone, e-mail, and in personContact major departments regarding incomplete degree applications via phone, e-mail, inter-campus mailAdvise and assist applicants and perspective students regarding eligibility requirementsCounsel admission denials and advise on means of completing remaining academic admissions requirementsAttended multiple High School and Community College Counselor Conferences Show less

  • Office Manager/Academic Office Coordinator

    Aug 2018 - now

  • Admissions Specialist

    Feb 1989 - now