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Hollie Tran

Hollie Tran

Waitress

Followers of Hollie Tran442 followers
location of Hollie TranGreater Perth Area

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  • Timeline

  • About me

    Student and Academic Services Officer

  • Education

    • Australian college of beauty therapy ACBT

      2016 - 2016
      Cert II in Retails, Skincare and Makeup Consumer Merchandising/Retailing/Cosmetic,skincare/Makeup application Completed

      Activities and Societies: - Retails skill - Service and merchandising - Skincare and skin conditions - Makeup apply: Natural and Glam/Bridal - Hygiene and professionalism in Beauty Industry

    • Perth institute of business and technology

      2011 - 2012
      Diploma of hospitality and hotel management Business/Hotel Management

      Activities and Societies: Student Leaders Diploma of Hotel ManagementCertificate IV in Business ( University Preparation Program)Academic English program

    • Edith Cowan University

      2011 - 2013
      Bachelor of business Accounting

      Activities and Societies: - Business Edge: basic to leadership skills in business Bachelor of Business (major in Accounting)- Single major study - focusing on Accounting Principles - Law and Regulation;

  • Experience

    • Vinh Hong Vietnamese restaurant

      Oct 2009 - Mar 2012
      Waitress

    • Ktc patisserie Kingsley

      Feb 2012 - Jun 2013
      Barista and customer service

      - Serving customer in a professional but friendly manner- Taking orders and ensure products are given out quickly with the best quality.- Keeping work station tidy and hygienic.- Handling customers complaints- Preparing food in the morning and clean up at end of the day

    • Aroma Cafe

      Jun 2013 - Sept 2013
      Customer Service Attendant

      - Serving customer in a professional but friendly manner- Taking orders and ensure products are given out quickly with the best quality.- Keeping work station tidy and hygienic.- Handling customers complaints- Preparing food in the morning and clean up at end of the day

    • Edith Cowan College

      Sept 2013 - now
      Student and Academic Services Officer

      - Assisting students with academic, financial and personal matters- Managing student at risk (academic and welfare), especially Vietnamese students with low level of English- Answering inquiries at counter, through email and work facebook account.- Phone Reception- Administrative tasks: Data entry; printing official documents; prepare orientation/graduation packs; trouble shooting simple errors on Student Account.- Take payment of tuition and other fees; update batches in system the next day - attention to details- Liaise between Vietnamese students, agents and the college.- Involved in student activities; orientation and graduation.- Marketing trip to Vietnam for agent workshop training or recruiting future students- Translating Vietnamese to English and vice versa when requested.- Student Representative. Show less

    • All About Languages

      Feb 2016 - now
      Vietnamese interpreter

      Took on a new role to utilize my language skills. More improvement is needed but always aim to interprete at my best to assist communicators understand each other and stay informed with everything that is said.

  • Licenses & Certifications

    • Diploma of Hotel Managment

      Perth Institute of Business and Technology | PIBT
      Sept 2011

    • Certificate IV University Foundation Program

      Perth Institute of Business and Technology | PIBT
      Sept 2010

    • Bachelor of Business

      Edith Cowan University

    • Certificate II in Retails and Makeup

      Australian College of Beauty Therapy
      Feb 2016