Rick Peraza, MBA

Experience

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  US Army

  Dec 1991 - Dec 1999

  Senior Medical Sergeant/Combat Medic

  • Nationally Registered Emergency Medical Technician.• Platoon Sergeant in charge of the welfare, supervision and training of more than forty soldiers in a highly deployable unit• Squad Leader for Combat Medical Units in the U.S. and Europe• Managed the family practice section of a U.S. Army Clinic that cared for over 20,000 soldiers and family members deployed in Europe• In charge of medical supply section with a budget of $2 Million• Soldier of the Year 1994

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  Pediatric Associates, South Florida

  Jun 2000 - Jul 2007

  Clinical Manager

  • Day-to-day clinical operations for a pediatrics office with an average traffic of over 100 patients per day• Coordinated (patients) resources for three doctors and five nurses ensuring proper staffing• Managed the inventory of supplies to reduce cost, while positively impact profit ordering and proper distribution of supplies resulting in considerable management of company budget• Mentored leaders and subordinates to advance within the company and encourage their education as means to advancement, resulting in internal promotions• Managed the clinical departments for three Pediatric Associates’ offices in South Florida ensuring that all administrative aspects were met on a daily basis• Managed Clinical Manager Assistants to ensure proper medical care and pro-active leadership for all medical department employees• Performance appraisals and coaching exercises for all medical staff• Training and development of all medical staff• Implemented purchasing standards for critical vaccines and medical supplies that resulted in substantial savings and maximizing of profit Show less

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  Florida Department of Corrections

  Jul 2007 - Dec 2008

  Senior Health Services Administrator

  • Directed medical operations and administration for women’s correctional facility housing over 700 inmates receiving quality medical treatment on a daily basis• Participated in ongoing department head operations meetings with Warden, Physicians, Medical Directors, for the purpose of addressing issues related to health administration• Served as primary source for resolving patient, clinic and physician complaints• Supervising medical facility staffing 77 employees overseeing mental health, dental and general health administration providing recommendations for hire, transfer and disciplinary actions• Trained and facilitated medical staff on correctional healthcare standards• Successfully passed all health service department State of Florida audits/surveys including CMA, ACA, and CQR• Reduced and successfully addressed inmate grievances in accordance with health service department regulations• Coordinated, developed, organized, managed and implemented problem resolutions effectively in support of health service department’s growth and development• Circulated new policy and procedures to medical staff through ad hoc staff meetings to ensure clear department rules, regulations and standards• Monthly reports of department’s progress to the State of Florida Department of Corrections• Coordination of consultations with specialist in support of Utilization Management for all inmates• Budgeted management effectively reducing medical cost while still maintaining quality medical care Show less

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  Florida Career College

  Apr 2009 - Jan 2012

  Director of Career Services

  • As the Director of Allied Health Career Development, I supervised all aspects of the Career Services Center to include all department metrics for the Lauderdale Lakes Campus of Florida Career College.• Increased placement rates from 32% to 71% resulting in the campus no longer under ACICS probation• Full cycle recruitment and management of department consisting of 4 Career Service Advisors and 1 Externship Coordinator• Developed, implemented and managed career planning programs for students graduating from 14 different programs to include all allied health programs supporting over 500 students campus-wide.• Coordination of training skills workshops and career forums, management of the on-campus interviewing program, development of relationships with potential employers, aggressive searches for information about employment opportunities, and developing effective working relationships with students, alumni, staff and other placement professionals• In line with pre-determined accreditation goals set by ACICS, I manage the metrics that support the organizations objectives and have increased the percentage of students hired by local employers.• In support of the procurement of job leads and the development of relationships with prospective employers, I identify and train Career Service employees to include Life Skills Training. Show less

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  Diagnostic Professionals Inc.

  Jul 2009 - Mar 2010

  Imaging Site Manager

  • Day-to day management of operations for diagnostic imaging center with multiple modalities including MRI, CT, Nuclear Medicine, X-Ray and Ultrasound.• Supervising all 4 radiologists, CAT scan technicians, Nuclear Medicine technicians, X-ray technicians, MRI technicians, schedulers, marketing coordinators and all other medical office clerical staff.• Train and manage verifications, authorizations and scheduling for the entire site.• Manage inventory and supplies, concentrating on maximizing revenue and minimizing cost.• Served as primary source for resolving patient, clinic and technician complaints• Participated in ongoing department head operations meetings with CEO, President and executive management for the purpose of addressing issues related to companywide operations.• Training of medical staff on diagnostic standards in compliance with company polices and protocols.• Serves as on site Human Resources Manager addressing all employee relations, payroll, corrective actions, hiring and firing.• Coordinating marketing efforts in support of company’s mission and the growing demand for diagnostic services within our communities.• Responsible for all maintenance of diagnostic equipment and facility maintenance ensuring entire site is functioning according to the goals of the organization. Show less

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  HCA Physician Services

  Apr 2012 - Feb 2014

  Senior Practice Administrator II

  • Directed and supervised the day-to day functions of assigned clinics in the region in accordance with federal, state, and local guideline and regulations. • Supervised and assisted the office managers in planning, developing, organizing, implementing and directing the office programs and clinic activities.• Assisted in establishing policies that govern the patient’s right to quality of life and care.• Interpreted the practice’s policies and procedures to employees, patients, family members, government agencies, as necessary.• Represented in dealings with outside agencies, including governmental agencies and third-party payers.• Made written and oral reports and recommendations to the Regional Director concerning the operation of the clinics.• Maintained an adequate liaison with patients.• Ensured that public information describing the services provided was accurate and fully descriptive.• Reviewed and developed a plan of correction for deficiencies noted during survey inspections and provide suggestions to the Regional Director.• Made routine inspections of the practices to assure that established policies and procedures were being implemented and followed.• Maintained a good public relations program that served the best interest of the practice and community alike.• Maintained an excellent working relationship with the medical profession and other health related facilities and organizations through formal working agreements.• Assisted in setting the tone and atmosphere of the practice.• Assumed the administrative authority, responsibility and accountability of directing the activities and programs of the region.• Assisted in the recruitment and selection of competent supervisors, consultants and other personnel related to the health care delivery of the practices.• Served as the Ethics and Compliance Officer for the Multi-Specialty Practices.• Successfully implemented Electronic Medical Records System in two locations Show less

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  Broward Health

  Feb 2014 - Aug 2018

  Cardiology Operations Manager

  • Oversees operational management of assigned cardiology physician practices. Responsible for ongoing management of 80 FTEs that include physicians, mid-level providers and supportive staff within 12 cardiology offices. • Responsible for assisting VP, Physician Services in developing and ensuring appropriate system, policies and standards are in place to produce strong financial performance, excellent clinical outcomes and patient, staff and physician satisfaction.• Supervises physicians’ practices to ensure effective operation, compliance with governmental regulations, accreditations standards and quality patient care services.• Directs physician practice operations to ensure quality patient care delivery; maximizing net revenues and cash flow for all primary care sites aggressively managing all aspects of practice operations, patient access, physician productivity, etc.• Continuously reviews the efficiency of existing practice, making changes where appropriate to improve productivity and efficiency.• Supports plans and supervises the expansion of cardiology physician practice service as new programs are developed in support of District initiatives.• Assists the VP, Physician Services to develop, with other appropriate members of the executive and management teams, project plans outlining project steps and timetables.• Supports executive team and other administrative employees involved in the development and implementation of new business initiatives and opportunities.• Participates in multifunctional teams to complete plans and business development projects.• Maintains collaborative relationship with all levels of management team, District-wide, to promote open communication.• Coordinates work efforts with management team involved in business development to accomplish goals. • Assists in planning, developing, coordinating, promoting and evaluating the performance of all areas of primary and specialty care physician services to meet the short/long term Show less

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  Business Contract

  Jan 2019 - Feb 2020

  Business Operations Manager

  Performed wide-ranging administrative, financial andservice-related functions through training andmentoring current staffIncreased staff by 50% within less than one year toinclude training and implementation of new standardsand proceduresIncreased profitability and productivity by minimizingdowntime and streamlining quality control proceduresIncreased customer service success rates by quicklyresolving issuesOversaw automated tracking and documentation ofdata, client correspondence and office operationsStreamlined processing procedures for various financialand employee documents to improve tractability Show less

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  BioIVT

  Jul 2021 - Aug 2024

  Operations Manager

  Responsible for the overall collection of Biofluids from U.S and International vendors and required to oversee performance of laboratory processing on the products, prior to shipping.Maintaining the clinical collection network which includes local and remote locations throughout the U.S. and Europe.Supervision of a team of 10 site managers and kit builders.Overall procurement of kit manufacturing, laboratory and shipping functions as required.Directs current BIOIVT systems for clinical site management, kit tracking and ERP (Enterprise Resource Planning), and CRM (Customer Relations Manager).Doubled the size of staff and premises within one year of joining the organization by increasing diseased state collections nation-wide and supporting office sites in the United Kingdom.Championed key indicators that supported site capability databases, new electronic case report forms, fast tracking documents, electronic sourcing methods, and a myriad of on-going initiatives. Show less

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  Sanitas Medical Center

  Dec 2024 - now

  Medical Center Manager