
Volkan Demirel
CEO/VIP Driver

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About me
Ervaren Sr. Accountmanager met expertise in ICT, Sales en Procesoptimalisatie
Education

HBO Nederland
2005 - 2008Bachelor's Higher Tourism Management
SGL
1997 - 2002Junior high Secondary education
Experience

Car Class
Apr 2005 - Aug 2007CEO/VIP DriverCar Class Utrecht as CEO & VIP ChauffeurA young company with around 100 employeesDescription: Safely collecting and returning existing business customers.students at college or university have great driving experience are reliable and accurate are representative & speak several languages.

Dell
Aug 2007 - Feb 2010Accountmanager SMB BeneluxResponsible for the direct sales of Dell's products and services to a specific customer account based in the Benelux. Establish and develop customer relationships with appropriate customer contacts. Develop and maintain relationships with these customers. Provide product and administrative information to the customer base. Keep customers updated on product developments, Dell's policies and procedures while keeping up-to-date knowledge of the industry

Continental Banden Groep
Jan 2010 - Jan 2011AccountmanagerResponsible for all e-commerce activities for multiplecountries such as Germany & France. Export division Europe, Management of customer information (SuperOffice).Managing and maintaining prices in the central computer system IBM (AS 400)

Cikam
Nov 2011 - Apr 2018AccountmanagerProactive and reactive management of B2B relationships with medium-sized and international companies across various regions. Responsible for expanding existing client portfolios and acquiring new customers.Advised clients on customized coding and labeling solutions, focusing on efficiency and process optimization. Prepared and presented proposals, negotiated and closed deals, and managed the entire sales process. Planned and executed client visits effectively, targeting revenue growth and strengthening customer relationships. Successfully contributed to commercial objectives through a customer-focused and results-driven approach. Outcome: A proven track record in achieving commercial growth, enhancing customer relationships, and managing complex sales processes. Show less

Weber Marking Systems Nederland
Apr 2018 - Jun 2024Senior AccountmanagerResponsible for optimizing key account relationships and developing sales strategies for labeling, hardware, and software solutions. Actively contributed to streamlining production and logistics processes for clients, focusing on cost and time savings. Consistently achieved annual revenue targets, with an average annual revenue growth of 10%. Built and maintained strong client relationships by providing strategic advice and delivering innovative, tailored solutions. Excelled in combining hardware and software to offer unique solutions for barcoding, labeling, and automated labeling processes. Advised on and implemented systems for printing and automatically applying barcodes, labels, and tags on a variety of products and positions. Managed client projects from start to finish, including installation, software integration, maintenance, and supply delivery. Ensured long-term client satisfaction by driving continuous innovation and delivering process optimizations that add direct value to production workflows.Outcome: Successfully contributed to Weber Marking Systems’ market differentiation through innovative and efficient solutions, delivering logistical improvements, significant cost and time savings, and optimized processes for clients. Show less

GGD Flevoland
Aug 2023 - Feb 2024ICT-servicedeskTe woord staan van melders/gebruikers, beoordelen en oplossen van storingen, klachten per telefoon of e-mail aannemen en waar mogelijk verder monitoren, afhandelen en verwerken in Topdesk. Gebruikers informeren en adviseren over oplossingen. Verzorgen van de uitgifte van software, hardware en telefonie. Uitvoeren van autorisatiewerkzaamheden
Licenses & Certifications

Kenneth Smit Salestrainingen
Holland TrainingJan 2013
Best Sales Represantive
Dell TechnologiesApr 2009
Wireless Technology Skilss
Dell TechnologiesApr 2008
Dell - Customer handling skills
Dell TechnologiesJun 2008
Languages
- duDutch
- enEnglish
- tuTurkish
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