Nick Grant

Nick Grant

Guest Experience

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  • Timeline

  • About me

    Sr. Global Merchandising Strategist at Dart Container | Omni-Channel Marketing & Sales | Customer Experience Investor | Sports Nut

  • Education

    • Brock University

      2009 - 2013
      Bachelor's degree Sport Management
  • Experience

    • Toronto Blue Jays

      Apr 2011 - Sept 2014
      Guest Experience

      Consistently providing customer service while creating & maintaining an atmosphere of excellent guest experiences.

    • Brock University

      Sept 2012 - Feb 2013
      Head of Promotions (Brock University Women's Hockey Team)

      Promoted Brock Women's Hockey by assisting with ticket sales and creating and leading promotional events.

    • Sport On The Go

      Jan 2013 - Apr 2013
      Marketing Assistant

      Helped promote & market the Sport On The Go start-up mobile application and assisted with the creation of a detailed sponsorship package.

    • Frameworth Sports Marketing

      Sept 2013 - Nov 2019
      E-commerce Manager

      Manages and leads eCommerce department. Includes managing and supporting large eCommerce retailers, e-marketing initiatives, & website content creation and maintenance. Manages an Omni-Channel marketing strategy with a specialized department focus in new business relationships and analytics.

    • Dart Container

      Nov 2019 - now

      Globally responsible for optimizing online product presence for Dart Container Corporation. This includes fostering collaborative relationships and developing persona-specific merchandising strategy for distributor and retailer ecommerce channels in the United States, Canada, Mexico, and the United Kingdom. Strategically planning towards creating an efficient and effective customer experience that allows our current and prospective customers to search, find, and purchase the products that fit their needs. Show less Works with strategic customers and E-Commerce partners to promote Dart Canada & Solo brands while developing and executing a Canadian eCommerce business plan. Manages and implements eCommerce strategy to build and grow key online accounts. Maximizes profits for the long term and acts as the Canadian eCommerce market research resource for management and other stakeholders within the company. Lead responsibility for Canada in the development and execution of Dart Canada's digital marketing strategy; creating, maintaining and communicating strategies surrounding the website and eCommerce. Show less

      • Sr. Global Merchandising Strategist

        Apr 2022 - now
      • Ecommerce Marketing Manager - Dart Canada

        Nov 2019 - Apr 2022
  • Licenses & Certifications