Julia Chepurnova

Experience

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  Elltour Ltd.

  Oct 2008 - Apr 2014

  Tourism Specialist

  Learned new skills and applied them to daily tasks to improve efficiency and productivity.Resolved problems, improved operations, and provided exceptional service.Built personal relationships with loyal customers to promote positive experiences and make personalized offers.Handled Agreements with customers and provided support and consultation regarding requirements for documents for visas to any destination.Quickly adapted to different booking systems to provide any individual service the client could request.Acted as Deputy of General Manager in the periods of her holidays or business trips.Participated in advertisement tours to educate myself and provide better service to customers by applying my knowledge that was acquired on-site. Show less

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  Grand Alfa Ltd.

  Nov 2016 - Jun 2017

  Sales Specialist

  Increased sales and customer satisfaction through personalized servicing.Forged and nurtured impactful relationships with customers to cultivate loyalty within the special segment of customers (kennels, catteries).Networked within community to build and nurture successful relationships with new and long-term customers.Used consultative sales techniques to understand customer needs and recommend relevant products.Regularly improved my knowledge about the offered products including details about composition to effectively present them to customers and be able to offer particular products to customers according to their demands and needs.Improved the promotional Show less

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  Grand Alfa Ltd

  Jul 2017 - Nov 2020

  Purchasing Manager

  Negotiated contract terms with vendors to balance cash flow against possible price savings with technical and operational input from stakeholders and colleagues.Reviewed and negotiated existing agreements to optimize commercial terms.Enacted policies while avoiding shortages of critical materials and supplies.Approved or rejected prices, terms and deliveries not in line with policy.Collaborated with CEOs to facilitate delivery and compliance with purchasing strategy.Improved inspection policies and demands to suppliers to increase control over quality of goods.Devised and executed annual purchasing plans and contracts.Purchased new products and oversaw inventory stocking and availability.Organized receipts, purchases and documentation of finished goods, packaging, materials and ingredients.Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors. Show less

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  Afina LTD

  Nov 2020 - May 2022

  Brand Manager

  Planned, implemented and tracked sales and marketing strategies to promote brand products.Conceptualized brand identity and developed unique accompanying graphic style and tone for use in communications.Cooperated and worked closely with the marketing team to develop marketing strategies to boost brand awareness.Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns.Established, initiated and optimized business development strategies based on company targets,product specifications, market data and budget factors.Launched 2 new private labels, created and developed their concept and image.Enlarged the assortment of existing brands with the new product groups. Show less

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  RIVIERA GROUP LLC

  Jun 2023 - now

  Senior Sales Manager

  Primarily focused on customer service, including being in charge of the cooperation with major partners of the company outside Georgia. Within a short period, I obtained the necessary knowledge about the products of the company and the existing database of partners (hotels especially) and started to enlarge the partnership network.Played a major role in launching the B2B online system and supporting it by constantly updating the database and resolving any issues and mistakes in the system.Due to my contribution to company development and range of skills (including adaptivity to new software and professional attitude) was promoted to a senior position after less than 6 months. Show less