WS Ong

Experience

• 

  Drives & Controls (S.E.A.) Pte Ltd

  Sept 2004 - Sept 2005

  Sales Engineer

  ➤ Provide Sales Support To Customers On SIEMENS/MEZ Industrial Motors, BONFIGLIOLI Gear Reducers & ROTEX Flexible Couplings. ➤ Establish A Good Customer Relationship With Prospects/Clients, Contractors, Consultants & Developers. ➤ Quote & Advice Customers On Selection Of Industrial Motors (AC/DC) & Speed Reducing Gearboxes.

• 

  DAIFUKU CO., LTD

  Oct 2005 - Jul 2008

  Project | Sales Service Engineer (Sales & Application)

  ➤ Provide Customer Service To Customers In ASRS (Automated Storage & Retrieval System). ➤ Liaising With Customers, Contractors & Vendors In Getting Malfunction Of System Solved. ➤ Supervise Contractors In Doing Preventive Maintenances & Other Major Repair Works. ➤ Involve In Installation Of Storage System In Semiconductors & Factory Automations. ➤ Provide Quotations For New & Existing Customers, Based On Projects Installation & Parts Replacement.➤ Sales Support Of MITSUBISHI Brand Products Inclusive Of Industrial Motor (AC), Gear Reducers For Retrieval Points & Motor Inverters For X, Y, Z Axis Movement.➤ Troubleshoot For Inverter’s Error Code & Adjust Parameters To Rectify System Error.➤ Provide Solutions & Assessments During System Breakdowns. ➤ Attended Courses & Qualified As Lifting Supervisor From Ministry Of Manpower. Show less

• 

  FENNER Power Transmission (ERIKS Group)

  Aug 2008 - May 2013

  Sales | Application Engineer (Sales Development)

  ➤ Support Daily Operation Of Sales Department On FENNER Power Transmission Products.➤ Selection Of Gearbox Reduction & Belt Drive Base On Customers’ Requirement.➤ Assist & Advise On The Product & Usage On Reduction Gearboxes & High Torque/Speed Drive Couplings.➤ Establish Rapport & Maintaining Excellent Relationships With Cliental Base (Dealers & Customers). ➤ Provide Pre-Sales Preparation & After Sales Service. ➤ Prepare Sales Forecast Report & Analyses For Management. ➤ Determine Customers’ Expectations & Product pricing.➤ Assist Management In Setting Up & Enforcing Sales Policy. ➤ Plan & Implement Strategies To Expand Market Share & Increase Customer Base To Achieve Sales Target.➤ Assist Sales Department In The Development Of Distribution Network. ➤ Provide Customer Service While Attending To Sales Enquiries. Show less

• 

  REINTJES Group

  Jun 2013 - Dec 2017

  Sales | Project Engineer (Project Sales)

  ➤ Supply REINTJES Marine Gearboxes Meeting And Exceeding Customers’ Expectations.➤ Attend To Inquiries, Prepare Proposals And Provide Technical Advice As Per Customers’ Requirement.➤ Follow Up Inquiries And Attend To The Requirement Of The Ship Designer, Classification Societies, Shipyards And End Users.➤ Visit Customers ( Local & Batam, Indonesia ) And Participate In Site Meetings ( Local & Surabaya, Indonesia ) To Present Product Introduction.➤ Work Closely Within The Various Internal Departments To Ensure Smooth Flow Of Documents And Arrangement Requested By Customers.➤ Provide Sales, Technical And Application Support To The Market.➤ Plan And Implement Strategies To Achieve Sales Orders.➤ Establish Strategic Cost Preparation By Analyzing Clients’ Response And Behaviour.➤ Sales & Order Process Including Coordination Of Technical Specifications and Drawings.➤ Attend Project Meetings With OEM Suppliers/Shipyards/Ship Owners To Clear All Technical Interface Issues.➤ Maintain Good Relationship With OEM Suppliers And Customers. ➤ Coordinate And Participate In Seminars And Trade Shows. Show less

• 

  Freelancer

  Jan 2018 - now

  Sales | Consultation