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Piyush Kapur

Piyush Kapur

Customer service representative

Followers of Piyush Kapur1000 followers
location of Piyush KapurWest Delhi, Delhi, India

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  • Timeline

  • Skills

    Troubleshooting
    Dell computers
    Operating systems
    It service management
    Itil
    Service delivery
    Windows server
    Technical support
    Vendor management
    Business process
    Business analysis
    Business process outsourcing
    Crm
    Bpo
    Team management
    Management

  • About me

    Analyst - Service Management at CSC

  • Education

    • Delhi University

      2005 - 2008
      Bachelors b.com

  • Experience

    • IBM

      Sept 2009 - Nov 2010
      Customer service representative

    • Dell Technologies

      Nov 2010 - Oct 2012
      Client technical support associate

    • CSC

      Oct 2012 - Jan 2017
      Professional 2 - service delivery management

    • IBM

      Jan 2017 - Jan 2020
      Service delivery specialist

    • HCLTech

      Jan 2020 - May 2022
      Technical specialist

    • Rackspace Technology

      May 2022 - now
      Service operations manager

  • Licenses & Certifications