Jennifer Durham

Experience

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  Rock Financial Corporation

  Jan 1983 - Jan 1985

  Office Manager

  Lead contact with correspondent department of a dozen lenders. Quality Control of files and oversite of processors and closers. Processed correspondent loans for 6 loan officers.

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  Lincoln Rowe Savings and Loan

  Jan 1985 - Jan 1987

  Asst Underwriter, Processor and Quality Control

  Assisted lead underwriter with pre-underwriting of files and quality control of each file from in-house production and correspondent lending division. Processing of FHA, VA and Conventional loans .

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  Sterling Savings Bank

  Jan 1987 - Jan 1989

  Compliance and Insuring

  Insuring FHA/VA files, Correspondent Lending, Pay-offs, Modifications and Streamline Refinances. Direct report to the Board of Directors.

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  Bank of America

  Jan 1989 - Jan 1995

  Manager of Branch Operations

  Oversaw branch operations-originations, accounts receivable and payable, quality control, staffing, funding, training and hiring. Underwriter-Direct Endorsement for FHA, VA Automatic Underwriter and Fannie Mae/Freddie Mac Underwriter. Production range of 54-72 million per year. Closed up to 700 units per year. Minimum funding in 6 years of not less than 550 units. Highest turn ratio and funding volume for a branch - 38 months of 6 year span. President Council Member for 1992 and 1995 for sales and profitability. Conducted homebuyer programs for real estate offices and education programs for realtors. Show less

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  The Mortgage Doctor, LLC

  Jan 1995 - Jan 1997

  Owner/Partner

  Mortgage out-sourcing company. Processing, closing and shipping services for mortgage brokers and small mortgage companies. Sales presentations to lending companies. Quality Control for brokers. Consultant for operations and sales departments.

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  Midwest Loan Services

  Nov 1997 - Mar 2005

  Sales, Origination and Marketing Manager

  Developed and implemented an origination department for Midwest Loan Services. Midwest was only servicing loans when Ms. Durham joined their team in late 1997. The program expanded to serve as a correspondent lending division and providing originators, processing/closing services for credit unions. With a great team of originators, processors and closers, the origination department increased credit union accounts from 8 non originating credit union accounts to 104 originating credit unions. National Sales Manager for the Correspondent Department. Developed an alternative lending product for Muslim borrowers for University Bank. Provided training and auditing services to credit unions for mortgage lending efficiencies. Show less

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  CU Members Mortgage

  Mar 2006 - Oct 2006

  Regional Sales Manager

  Maintained and supported credit unions and new accounts in Michigan and Ohio markets. Supported and trained credit union employees in secondary lending practices. Sale and development of front-end origination websites for credit unions use. Oversaw pipelines of production within the Prime Alliance system and the in-house system. Support of credit unions regarding correspondent pricing and rate programs. Integration of FHA/VA and sub-prime programs into the credit unions' loan programs. Trained credit union employees in the use of the front-end system and mortgage lending. Sponsored and led homebuyer seminars. Assisted in the development of relationships between credit unions and real estate sales market. Established marketing plans for a 1 year period and assisted in the implementation of qualifications and business structure. Presented business development proposals to Senior Management, Board of Directors and CEO for final contract approvals. Show less

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  Member First Mortgage LLC

  Apr 2006 - Mar 2007

  Vice President of Retail Sales

  Management of day-to-day operations of sales staff located in the credit union partner's locations and at the corporate office. Management Team consultant with marketing and customer service management for procedures. Implemented and upgraded front-end processing and closing operating systems. Training of products and compliance monitoring of sales staff, underwriting and closing departments. Initiated sales calls with potential clients/partners. Communicated sales presentations to credit union management. Hired and placed all retail sales consultants for corporate. Conducted homebuyer education classes for credit union members and staff. Served as contact for FHA, FNMA, Freddie Mac and PMI companies for originations, processing, underwriting, closing, sales and marketing. Implemented the Freddie Mac program to Member First and completed the process for FHA approval for lending department. Consulted with the merging of CUMC and Member First Mortgage in March 2006 and integration of staff and processes. Oversaw the company operations during the period that MFM did not have an acting CEO/President. Show less

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  Member Advantage Mortgage

  Mar 2007 - Aug 2013

  Chief Operation Officer-National Sales and Production

  Served as the Company's Chief Operating Officer and had been with the company since its inception in 2007. Ms. Durham oversaw all mortgage consultants, underwriting, processing, closing and support staff, set goals, developed strategies and provided ongoing supervision and training to increase mortgage loan production. Developed the wholesale division of the company and was the National Sales contact for Level 3 credit unions.

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  CU Mortgage Works

  Dec 2013 - now

  Chief Executive Officer

  As the Founder and Chief Executive Officer of CU Mortgage Works, Ms. Durham built CU Mortgage Works, to enhance credit union value for Federal and State Credit Unions by providing efficient and effective mortgage business process outsourcing (BPO) transaction based services and programs for credit union members, advanced technology solutions and responsive expertise. A paperless mortgage compliance service that enables the credit unions access to a LOS system and mortgage processing system without the cost of an investment in an individual LOS system and personnel to support the system. Provides audit services and compliance support with every facet of the mortgage process. Please visit our LinkedIn site for our Blogs and CU Tips. Show less