Shane Halfyard

Experience

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  Fast Track to Cash Flow

  Sept 2010 - Jun 2012

  Web Developer

  Website programming. Database administration. Technical support.

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  Twisted Pear Networks

  Sept 2011 - Aug 2012

  Contract Web Developer

  Web programming primarily in ASP.NET

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  Acrodex Inc

  Aug 2012 - Feb 2014

  IT Technical Analyst I

  Deskside support for all hardware related issues and some software related issues.

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  Acrodex - GOA Contract

  May 2014 - Oct 2015

  Systems Analyst - SCCM & Antivirus

  Part of a team that manages software delivery, security updates, software licenses, application tracking and reporting of all of those elements on 30,000+ Windows systems.Executed managed software distribution projects including Microsoft Security upgrades, standard desktop software and updates for that software on provincial basis. Prioritize and coordinate security patch and software testing schedules and distributions.Created packages, collections, and advertisements for distributions. Tracked penetration and analysis of distributions to meet Service Level Agreements.Maintained and upgraded system inventory software on 15+ servers in the provincial inventory network. Provided third level support for the SCCM infrastructure and standard desktop software.Used Remedy ticketing system to track work and follow Service Level Agreements in a timely manner.Interacting with Trend Micro Antivirus server and client utilities. Doing manual and automated secondary scans on any machines that were detected as having a malicious file on them to confirm there were no further infections. Submitting new suspicious files for inspection by Trend that were not caught by the antivirus. Updating documentation to match processes.Use and manage Bitlocker Encryption server and client side. Used SQL knowledge to generate more information outside of what the supplied reports were giving. Show less

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  ITnorth Network & Consulting Service Ltd.

  Oct 2015 - Oct 2016

  Network Specialist II

  Resolved complex technical issues and provided desk-side client support for large-scale projects, showcasing a sophisticated understanding of the research, analysis, design testing and implementation of computer network security technologies for network systems and applications. Handled all software and hardware configuration that included Office 365, Hyper-V , Windows and a wide-range of platforms for servers/desktops.

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  Tier 3 I.T. Solutions

  Oct 2017 - Jun 2024

  Systems Specialist

  Resolved complex technical issues with networking equipment, servers and workstations and provided application support for several different custom applications, showcasing an ability to adapt to any environment and display an understanding of many different technologies. Handled software and hardware configuration that included Microsoft 365, Hyper-V, Windows, Microsoft Exchange 2016, SQL 2012/2014/2016/2019, TCP/IP, DNS, DHCP, Active Directory, GPO, Intune and a wide-range of applications for servers/desktops. Show less