Nadia Zakin

Experience

• 

  UD.Bangkit

  Jan 2020 - Jun 2020

  Staff Accountant
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  Universitas Muhammadiyah Yogyakarta

  Sept 2021 - now

  Bachelor’s Degree

  Bachelor’s Degree of accounting at Muhammadiyah University of Yogyakarta with internship experience in accounting. Have a strong understanding of accounting principles and good analytical skills. Able to work independently as wellas in a team to achieve set goals. I am ready to bring my experience and technicalskills to make the best contribution to the company.

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  Student English Activity

  Nov 2022 - Sept 2023

  Komunitas

  As Student English Activity Ambassador Candidate

• 

  Himpunan Mahasiswa Akuntansi Universitas Muhammadiyah Yogyakarta

  Nov 2022 - Sept 2023

  Komunitas JARKOMSI ( Jaringan Komunikasi dan Informasi)
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  IVED

  Jan 2023 - Jan 2023

  Contestant

  Participant debate at IVED Yogyakarta

• 

  MonsoonSIM Community UMY

  Mar 2023 - Sept 2023

  Komunitas
• 

  PT. Bank Sumut

  Aug 2024 - Sept 2024

  Accounting Intern

  • Perform note distribution using the PASTI (Fixed Asset and Inventory Management) application specifically owned by Bank Sumut based on account number and transaction date.• Recording in the book regarding confirmation of deposits of each company for confirmation in the form of signatures.

• 

  PT Bank Muamalat Indonesia Tbk

  Apr 2025 - now

  Customer Service

  -Introduce and offer Bank Muamalat products to customers properly and correctly in order to provide excellent service.-Ensure that all rights and obligations of customers regarding the selected Bank Muamalat products are known and understood by customers properly and correctly in order to minimize complaints.-Receiving and resolving (either independently or through coordination with other work units) all customer complaints/reports properly and correctly, including document administration.-Managing and administering all activities related to opening and closing accounts, ATM card management, and document storage in locked and secure locations, as well as fulfilling customer requests in accordance with the established SLA.-Manage and administer all activities related to the receipt of BPIH by prospective Hajj customers, including its transfer, properly and correctly in order to minimize complaints.-Implement provisions regarding Know Your Customer (KYC), customer data updates, complaint tracking, and other matters related to prudential banking so that they can be carried out properly and correctly.-Performing other frontliner duties as an alternate when other frontliners are unable to attend at the Branch Office, Sub-Branch Office, Cash Office, or Mobile Branch, and if necessary, customer service can become the key holder for cash cabinets/safes and ATMs and perform dual control. Show less