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Michael Rivera

Michael Rivera

Small Business Owner

Followers of Michael Rivera218 followers
location of Michael RiveraTaunton, Massachusetts, United States

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  • Timeline

  • About me

    Data and Tech Support Specialist at Collaborative for Educational Services

  • Education

    • Massasoit Community College

      2018 - 2020
      CCNA Cisco Networking Specialist

  • Experience

    • SubTechIT Services

      Jan 2020 - Jun 2024
      Small Business Owner

    • Collaborative for Educational Services

      Jun 2021 - now

      I am responsible for managing and supporting the data systems and technology platforms used within the organization. I focus on maintaining database security, providing technical support and training to staff, and ensuring smooth integration and coordination between systems such as Aspen, Clever, and JJEMS. I assist with data analysis, reporting, and troubleshooting, while also developing resources to help guide users. Additionally, I oversee the deployment of technology, resolve technical issues, and support staff in effectively using these systems. My work combines IT support, data management, and user assistance to ensure everything runs smoothly. Show less

      • Data and Tech Support Specialist

        Jan 2024 - now

      • Information Technology Site Manager

        Jun 2021 - Jan 2024

  • Licenses & Certifications

    • Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)

      Cisco
      Jan 2020
      View certificate certificate

    • CCNA

      Cisco
      Jan 2020
      View certificate certificate

    • Cisco Certified Network Associate Routing and Switching (CCNA)

      Cisco
      Jan 2020

    • Cisco Certified Entry Networking Technician (CCENT)

      Cisco
      Aug 2019