Sunpetch TONGNAITHAM

Experience

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  Thai Stanley Electric Public Co., Ltd

  Jul 1999 - Nov 2000

  Web Programmer / IT Engineer

  Developing and maintaining Intranet & Internet website;Creating and developing web database system for HR function;Troubleshooting and providing service maintenance on computer hardware, software, and network system.Major Accomplishments:A project leader of implementing an employee database on web - the first database application of the company.

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  IBM

  Nov 2000 - Mar 2002

  Software Engineer

   Ensuring a new release product (Lotus Domino/Notes software) is well designed and programmed, and also ensuring workability and compatibility on every operating platform by simulating running cases experimentally; Testing new features running properly on every platform and ensuring compatibility of Thai language supported on the software products; Working collaboratively with assignment functional team from Singapore, Japan, Korea, Taiwan, and the U.S.

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  Responsive IT Solution Ltd

  Jul 2003 - Nov 2004

  Sales & Senior IT Engineer

  Manage and monitor all account activity;Consulting, providing, and coordinating IT solutions & IT projects to customers;Ensuring customer satisfaction and that expectations on IT solutions and services are met;Providing day-to-day IT maintenance and troubleshooting to clients

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  EDF

  Nov 2004 - Jul 2014

  IT Manager / MS & IC Coordinator

  Information Technology (IT) Strategizing the long/ short term directions by forecasting the future IT trends and requirements and designing plans for acquiring requisite IT technology & solutions. Aiming towards developing IT across the organization in the South & South East Asia region (Thailand, Vietnam, India); Managing and implementing the organization’s IT operational systems as well as formulating and running software and hardware strategy in order to gain competitive advantage;Internal Audit & Control  Leading and coordinating in formulation & implementation of the Management System and the South & South East Asia organization’s processes; Planning, scheduling, and conducting internal audit & internal control programmes in consultation with various Departmental Heads, liaison offices, and the company subsidiaries’ representatives; Assessing the adequacy & efficiency of risk management systems of internal controls and providing recommendation to enhance the control environment to mitigate associated risks; Show less

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  Sodexo

  Jul 2014 - Jun 2017

  Head of IS&T (Thailand, Philippines, Vietnam & Laos)

  Achievements: Project leader on a successful IT software implementation in local which afterwards turn to the Regional project. Build up IT team from a local team to SEA regional team Achieve from the Red sign of IT compliance into Yellow & Green signKey Deliverable: Initiate and establish IT policies and IT procedures and processes Maintain organization’s effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies. Lead IT project in the country and the regional APAC level. Complete projects by coordinating resources and timetables with various departments or countries. Accomplish information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counselling; initiating, coordinating and enforcing systems, policies, and procedures. Accomplish financial objectives by forecasting requirements; preparing and annual budget; scheduling expenditures; analyzing variances; initiating corrective action. Build and maintain vendor relationships required for IT support. Show less

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  Lazada Group

  Aug 2017 - Dec 2019

  Corporate IT Manager

  Manage the Corporate IT department in Thailand and branches of Lazada Group to support end-users, customers and partners.Key Accountabilities• Manage the planning and installation of computing equipment, electrical power and cable/wiring for all voice and data communication, security and information processing equipment• Lead a team of IT officers with all-round experience in Computers, Networks, VOIP, DR, BCP, Cloud etc.• Define and negotiate service level agreements for the computing environment, balancing performance and reliability against costs thereby setting appropriate levels of expectation of local IT• Maintain the availability, reliability, performance, and security of the corporate infrastructure of networks, servers, PCs and voice communications to exceed organizational expectations and business needs• Maintain an efficient CMDB to properly administer all assets• Project Management with international exposure. PMP or Prince 2 certification preferred.• Experience in matrix organizations, leveraging internal and vendor teams while maintaining timelines, quality and budgets• Engage end-users and business leaders by articulating value propositions and selling the change• Strong business acumen and strong customer facing skills and communication skills• Drive solution or product rationalization and apply standardization appropriately across 8 countries• Foster effective team collaboration with stakeholders from various teams and ventures within Lazada Show less

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  Zuellig Pharma

  Jan 2020 - Oct 2022

  Director Of Information Technology

  Leadership and Managerial roles:- Develop and implement IT strategy, goal, and objective setting- Responsible in all aspects of IT management activities, including talent management, budget processes, selection of strategic business partners.- Responsible for developing and managing relationship between IT and the business to ensure that all stakeholders' expectation are met and exceeded.- Define resources requirements and retain talents.IT services:- Managing IT services delivery to the business according to defined business needs.- Define and enforce IT standard operational procedures according to business requirements.- Ensure that the business systems and infrastructure operating effectively.- Standardized enterprise system platform and computer resources to achieve total cost of ownership.- Actively involve and participate in Regional IT projects, IT initiatives, and support for the implementation.IT security:- Coordinate with Regional Info security to implement security standard and policies.- Enforce IT security policy, SOP, and data confidentiality, conduct IT security assessment, and mitigate risks.- Ensure local IT systems quality documents and computer system validation are well maintained and updated.System development and enhancement:- Work with internal users, clients, and customers to determine their business requirements and develop the best solution.- Keep up with developments in technology- Deliver work on agreed schedule with no error and meet users' requirements.Innovation & Initiation- Identify new technology, design, develop, and delivery new solutions to support business opportunities.- Continuous researching and evaluating new technologies.People management:- Align IT organization and strategies to support business objectives.- Cultivate the IT team service quality mind-set.- Instil a culture of focus and dedication to customer satisfaction. Show less

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  Lazada

  Nov 2022 - Nov 2023

  Country Head IT

  o Lead an IT team at the Office, Warehouse, Sortation, and Hubs with all-round experience in Computers, Networks, VOIP, DR, BCP, Cloud etc.o Oversee all technology operations (e.g. network security) and evaluate them according to established goalso Devise and establish IT policies and systems to support the implementation of strategies set by upper managemento Analyze the business requirements of all departments to determine their technology needso Purchase efficient and cost-effective technological equipment and softwareo Inspect the use of technological equipment and software to ensure functionality and efficiencyo Identify the need for upgrades, configurations or new systems and report to upper managemento Coordinate Regional IT managers and technicians and other professionals to provide guidanceo Manage and Control financial budgets and performance reports.o Assist in building relationships with vendors and creating cost-efficient contracts Show less

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  S&P Syndicate PLC

  Nov 2023 - now

  Director of Information Technology

  - Define and implement the direction of the overall digital strategy- Managing the IT team (22 staffs) and outsourced software development team (15 team members)- Responsible in all aspects of the Transformation center of excellence activities, including talent management, budget processes, prioritization of projects, selection of business partners- Works/partners with business leadership to establish change model/methodology and executive change management strategies and plans in support of transformation initiatives- Driving IT data digitalization initiatives, this includes creating awareness within the business on the long term benefits of technology investment to archiving Digital Transformation- Working on the functional and technical aspects of the e-commerce, CRM platform, POS, WMS, and SAP solutions for SAP ERP (FI,CO,MM,SD,PP,PM, and PO/PI)- Working on SAP upgrade and migration from SAP ECC6.0 HANA to S/4 HANA retail- Collaborate with business partner - acting as the key liaison between business, product and IT team (from envisioning the product offering to IT team delivering the product)- Build, motivate, and provide leadership to the Transformation Center of Excellence team Show less