
Chris Potts
Co-Manager

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About me
Operations Manager at Cohen Woodworking
Education

Waynesville highschool
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Everest College-Spring
1998 - 2000Associate of Arts (AA) Business Administration and Management, General
Capella University
2017 - 2021Doctor of Business Administration Leadership 3.857This program was designed to give learners the following professional skills:• Communicate effectively as scholar-practitioners in the field of general leadership, for diverse audiences and purposes through digital, oral, and written formats.• Lead and execute projects within the field of general management, using structured research processes, qualitative and quantitative techniques, theories, frameworks, and models, to discern evidence-based solutions to current or forward-looking… Show more This program was designed to give learners the following professional skills:• Communicate effectively as scholar-practitioners in the field of general leadership, for diverse audiences and purposes through digital, oral, and written formats.• Lead and execute projects within the field of general management, using structured research processes, qualitative and quantitative techniques, theories, frameworks, and models, to discern evidence-based solutions to current or forward-looking business problems.• Engage in reflective practice that demonstrates growth in personal and professional thought, behavior and action by modeling personal accountability, decisiveness and self-management when providing general management decisions in the workplace.• Demonstrate scholar-practitioner knowledge and expertise in general management, grounded in current theory, research and best practices. Show less

Capella University
2015 - 2017Master of Science - MS Human ResourcesThis program was designed to give learners the following professional skills:• Apply a strategic perspective to Human Resource Management that guides and influences organizational effectiveness.• Develop skills to lead, build relationships, partner, influence others, and navigate the organization.• Apply and interpret the law and the legal responsibilities of a human resource professional.• Use evidence-based decision-making to inform and support Human Resource Management… Show more This program was designed to give learners the following professional skills:• Apply a strategic perspective to Human Resource Management that guides and influences organizational effectiveness.• Develop skills to lead, build relationships, partner, influence others, and navigate the organization.• Apply and interpret the law and the legal responsibilities of a human resource professional.• Use evidence-based decision-making to inform and support Human Resource Management practices.• Apply the SHRM code of ethics to decision making and practice• Communicate clearly, accurately, and professionally for the Human Resources field. Show less

Capella University
2013 - 2015Bachelor of Science (BS) Business Administration and Management, GeneralSuccessfully completing the degree program, I gained the following skills and knowledge:• Create organizational value.• Participate collaboratively and respectfully.• Communicate effectively.• Plan strategically.• Employ high-performing business management techniques.• Solve problems within professional standards.• Use appropriate financial models and principles to support decisions.
Experience

Walmart
Aug 1997 - Jun 2004Co-Manager
Heaven's View Boarding Academy
Sept 2004 - Apr 2007Executive Director
Lowe's Companies, Inc.
Apr 2007 - Jan 2017Human Resources ManagerWith Lowe's Home Improvement, Inc., I was promoted to increasinglyresponsible roles, from Sales Manager and Assistant Store Manager to HumanResources Manager with this leading home improvement retail store chain. Ideveloped long-term strategies and programs to advance store objectives andgoals. Additionally, I led talent acquisition efforts by recruiting,interviewing, and hiring personnel. I also managed and resolved employeerelations issues, performed inventory management and expense control, andadministered payroll and employee benefits.A few key achievements include:• Managed a $35 million operating budget across multiple lines of business.• Increased efficiency and productivity by optimizing operations and humanresources.• Strengthened employee and labor relations.• Boosted sales performance and improved customer experience by tracking andmonitoring financial and sales reports and driving execution of sales andcustomer service strategies. Show less

Warehouse 66 Music
Feb 2017 - nowOwnerAs an accomplished and results driven Manager, I possess a history ofsuccess leading human resources, sales, and operations. My experienceincludes holding responsibility for a $35 million operating budget acrossmultiple business lines of a large retail chain. My accomplishments alsoinclude creating and launching a full-service music store, overseeing allaspects of store operations, and building and leading a team of employees.The leadership and management skills I’ve gained from experience in thefast-paced and demanding retail industry are highly transferrable to othertypes of businesses and industries. A few of my strengths include creatingstrategic direction and developing and executing practical and effectiveaction plans that advance strategic goals and objectives such as increasingsales, streamlining operations, and strengthening employee relations.A few key achievements include:• Held full responsibility for P&L and staff management and supervision.• Spearheaded all aspects of creating and launching this retail music storein the historic downtown area, from purchase and acquisition of thebuilding, extensive remodeling, and overhaul of the industrial styleshowroom, and expanding the inventory, to growing the customer base byproviding music education and entertainment.• Expanded market presence by developing and implementing marketing andsocial media strategies.• Built a network of suppliers, established procurement guidelines, andmanaged supply chain and vendor relationships.• Generated outstanding financial performance. Show less

Academy Sports + Outdoors
Aug 2021 - Jul 2023Store Director
Jul 2022 - Jul 2023Operations Manager
Jan 2022 - Jul 2022Logistics Manager
Aug 2021 - Jan 2022

Cohen Woodworking
Jul 2023 - nowOperations Manager
Jan 2024 - nowProduction Manager
Jul 2023 - Jan 2024
Licenses & Certifications

Lean Six Sigma Black Belt Certification (In-Progress)
SSGI- View certificate

Foundations of Leadership Certificate 1
The National Society of Leadership and SuccessJun 2021 - View certificate

Doctoral Candidate
Capella UniversitySept 2020 - View certificate

Foundations of Leadership Certificate 2
The National Society of Leadership and SuccessJun 2021
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