C.K. Lei

Experience

• 

  Don Bosco Juvenile Centre

  Jul 2010 - Aug 2011

  Adventure Education Instructor
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  Chinese American International School

  Aug 2013 - Aug 2014

  PE Teacher
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  RIMOWA

  Jan 2014 - Apr 2015

  Sales Associate
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  Viagogo

  Apr 2015 - Jul 2015

  Customer Service Advisor
• 

  Swissport

  Jan 2017 - Aug 2017

  Passenger Service Agent
• 

  Weee!

  Aug 2019 - now

  Driving operational excellence by optimizing packaging costs and enhancing fulfillment center processes. Leading impactful initiatives that boost efficiency and implement cost-effective solutions. Collaborating closely with merchandising, supply chain, and fulfillment teams to support revenue growth and streamline service delivery while continuously innovating packaging and process improvements. Managed a high-volume fulfillment center, ensuring seamless order processing and on-time delivery. Partnered with cross-functional teams to digitize the order fulfillment process, increasing productivity while controlling labor costs. Led continuous improvement programs that achieved notable safety and efficiency gains, driving the fulfillment center's success. Gained in-depth experience managing fulfillment center operations during a period of rapid growth. Optimized inbound and outbound processes, enhancing overall productivity. Developed strong skills in financial reporting and cost-benefit analysis. Worked collaboratively with diverse teams to ensure operational efficiency and support the company's expansion, mastering the complexities of the business.

  • Process Engineer

    May 2022 - now

  • Operations Manager

    Nov 2020 - May 2022

  • Operations Management Trainee

    Aug 2019 - Nov 2020