Steven Rizer

Experience

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  Flippo Construction

  Jan 2002 - Jul 2007

  Foreman

  Subcontracted with Washington Gas, to manage a crew of four installing and repairing natural gas lines. Ensured the safety of crew members, bystanders and personal property while working with natural gas. Completed rigorous training in First Aid, CPR, DOT safety and the thirty-hour OSHA safety program. Executed Foreman leadership role, the engagement of focused training in addressing daily situations included teamwork and communications with crew and customers. The application of this knowledge ultimately achieved successes such as increased production efficiency, escalating job magnitude and zero accidents over a five year period. Show less

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  DED Design and Project Management, Inc.

  Aug 2007 - Jan 2008

  Network Installer

  Installed CAT5, CAT6, and media cables in locations throughout North Carolina, including schools, churches and commercial businesses. Worked with little supervision and an emphasis on detail and quality; updated key network components such as WAPs and UPS' in Southern States stores. Successfully completed testing and troubleshooting through the extensive use of FLUKE devices. Intrigued, by the use of such technologies, my desire to learn ultimately has driven me to pursue an advanced education in this field where my diligence, dedication and attention to detail will lead me to success. Show less

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  Windstream Hosted Solutions

  Jan 2008 - Aug 2014

  Operations Technician

  Responsible for building/monitoring equipment such as, servers, switches and firewalls. Communicate daily with customers regarding support of their equipment and inquires. Create tickets and troubleshoot events related to backups, network connectivity and server availability. Escalate events which are not resolved to the proper engineers in a timely fashion. Ensure customer satisfaction by aiding in: customer sign-in and authentication procedures, completion of facility walkthroughs, as well as providing remote hands and eyes support. Conduct customer follow up's to ensure support requests have been completed to the customer's satisfaction. Show less

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  D9 Brewing Company

  Aug 2014 - Jan 2017

  General Manager

  • Implemented process, procedures, hiring and scheduling for D9 as a startup business.• Grew sales in taproom 40%, by setting the standard for quality, service and customer relationships.• Organized on/offsite events through strategic planning/coordination of vendors/staff to include music festivals, sporting events, beer festivals, community/charity events and sponsorship activities.• Managed account receivables/payables, payroll administration and made deposits/reconciled accounts through QuickBooks.• Operated/Maintained new bottling line, carbonated beer to proper levels and maintained inventory required for packaging. Show less

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  Lowe's Companies, Inc.

  Apr 2018 - Oct 2018

  IT Support Technician
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  Sealed Air Corporation

  Dec 2018 - Jun 2021

  Operations Analyst
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  Market Hero

  Apr 2019 - Jun 2021

  Consultant
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  United Community Bank

  Jun 2021 - now

  Experience working in Cisco UCS Manager to provision hosts, building/assigning hardware profiles and troubleshooting issues within the environment. 15+ years of combined experience working with Windows Server 2003 through 2022 in large to global sized enterprise networks. 6+ years working within VMware ESX also in large/global enterprise networks. VMware Certified Professional - Data Center Virtualization (VCP-DCV 2019) NetApp experience includes restores, setting up backups, troubleshooting latency issues, expanding volumes/LUNS. Worked with Database team to migrate LUNS to VMDK’s. Zerto (DR) experience consists of creating new VPG’s, troubleshooting issues with existing VPG’s and assisting with latency issues. Create and modify new/existing GPO’s while providing support for the environment within AD. Use of Active Directory Users and Computers (ADUC), Sites and Services, Group Policy Management to maintain/design and provide permissions/access to users/files/folders. Participated in the Aquesta acquisition/conversion by taking lead of the user data migration project. Will also play a significant role in the upcoming conversions with experience gained. Key resource in Charlotte for Data Center work which includes data migration, troubleshooting hardware issues, power/device management, installation/configuration of new hardware and appliances, decommissioning of hardware. Have supported numerous teams with related projects including InfoSec, Networking, Data Processing, Engineering and System Administration. Created relationships across these multiple teams to expedite issues, requests, collaboration and establish a sense of comradery. Show less

  • Senior Platform Engineer

    Sept 2022 - now

  • Platform Engineer II

    Jan 2022 - Sept 2022

  • Information Security Engineer

    Jun 2021 - Jan 2022