
Perla Villegas
Shift Lead

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About me
Human Resource Assistant
Education

California State University, Northridge
2015 - 2019Bachelor of Arts - BA Chicano and Chicana Studies
Los Angeles Valley College
2021 - 2021Human Resource CertificateHuman Resource Academy

California State University, Northridge
2013 - 2019Bachelor of Science in Businness Management Business Administration and Management, General
Experience

Pacific Theaters
Oct 2014 - Aug 2016Shift Lead● Supervised employees, inventory management, & customer relations● Training new employees to meet work regulations● Led efficiently a large team to conduct daily operations ● Established friendly customer skills to maximize guest experience

Supercuts
Sept 2016 - Aug 2018Receptionist● Operate telephone providing information, taking messages, scheduling appointments● Enhanced establishment by maintaining it clean and organized● Training new employees to meet safety standards● Greeting & providing family-friendly customer service to all callers, visitors, & customers

Boys & Girls Clubs of America
Mar 2018 - May 2019Youth Professional Development● Deliver feedback to students using positive reinforcement techniques to encourage, motivate, and build confidence in students● Aided art director creating art lessons to instruct and handled classroom management ● Tutoring and homework help to execute academic responsibilities

Lets.Give Non-Profit
Feb 2019 - Jul 2020Community Branch Intern• Recruiting volunteers & interns to help support community events to uplift communities in need• Executed fundraising activity plans to maximize participation, contributions, and minimized costs• Documented and organized confidential data information of volunteers, sponsors, and donors• Demonstrated strong communication by collaborating with other organizations to support events• Co-authored fundraising through writing donor and sponsorship letters• Administrated social media to promote, market, and fundraise events Show less

Aflac
Jun 2019 - Aug 2019Marketing/Human Resource Intern• Expanded clientele by networking to find new customers & generate lists of prospective clients• Recruiting new associates by job posting, phone calling & online websites• Evaluate resumes to seek highest potential associates• Advice with applicant screening & professionally scheduling candidate interviews as needed• Developed creative strategies to motivate a team to seek out prospects

Accredited
Aug 2019 - Oct 2021Personal Care Assistant• Create a safe environment; provide oversight to clients inside their homes; establish and implement various caregiving and development strategies based upon research and successful practices to ensure the needs of adults and children with a variety of disabilities are met/exceeded.

THE HELP GROUP
Oct 2021 - nowHuman Resources Assistant• Assisting the Human Resource department in non-profit organizations. The organization serves children and young adults with special needs, with more than 25 schools and programs. In addition to assisting the employees in the school, helping employees in our various programs such as residential programs and outpatient programs. * Participated in Covid compliance team by contacting employees who have tested positive, reported close contacts or those failing daily wellness checks; performing Covid testing for staff, advising employees of next steps, and following up to ensure protocol safety of employees at our schools and departments. • Understands workers compensation processes and aids other HR employees in filing claims, obtaining required information from employees, and ensuring injured employees receive proper care and attention.•Coordinating reports to the Department of Education by insuring employees have updated credentials, TB, and trainings. •Collected required information for file audits CARF, CDE, DMH,etc.•Interpreting and explaining human resources policies and procedures to employees. •Assisting with onboarding new hires by insuring employees have proper training, badges, etc.•Boosted employee engagement by helping with employee appreciation events. •Maintaining confidential files and recording data through ADP, paper files, and companies' electronic files* Coordinating the onboarding process for new hires, ensure a smooth transition. Show less
Licenses & Certifications
- View certificate

Human Resources: Understanding HR Systems Features and Benefits
LinkedInMay 2020 - View certificate

Content Marketing: Social Media
LinkedInJul 2020 
Associate Professional in Human Resources (aPHR)
HRCI
Volunteer Experience
Volunteer
Issued by Tree People on Feb 2018
Associated with Perla Villegas
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