
Jack Owen
Customer service assistant

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About me
Assistant Golf Professional at Beauchief Golf Club
Education

Myerscough College
2011 - 2013Bachelor of Arts Sports; Coaching; Golf Coaching MERITExperience and skills gained include:Year 1Introduction to Golf Coaching, Applied Golf Coaching,Introduction to Sports Science for GolfGolf Coaching Methods, Work Skills Development, The Delivery of Sport and Physical Activity, Year 2Research DevelopmentCoaching for Golf Golf Coaching Observation and AnalysisWork ProjectTalent Identification and PathwaysIssues in Sport DevelopmentI was also my course representative for the both… Show more Experience and skills gained include:Year 1Introduction to Golf Coaching, Applied Golf Coaching,Introduction to Sports Science for GolfGolf Coaching Methods, Work Skills Development, The Delivery of Sport and Physical Activity, Year 2Research DevelopmentCoaching for Golf Golf Coaching Observation and AnalysisWork ProjectTalent Identification and PathwaysIssues in Sport DevelopmentI was also my course representative for the both years of the foundation degree. During this time I went to many meetings, discussing strengths and weaknesses of the course as well as areas for improvement on the campus Show less

Norton college
2009 - 2011Media Production Communication and Media Studies Distinction, Merit, MeritExperience and skills gained include:Research Techniques for the media industries,Production management project,Working to a brief in the media industries,critical approaches to media productsUnderstanding the media industriesProducing print-based media Film studiesWriting and editing copyPage layout and designFactual writing for printPhotography and photographic practiceDuring my two years when studying media production I was elected… Show more Experience and skills gained include:Research Techniques for the media industries,Production management project,Working to a brief in the media industries,critical approaches to media productsUnderstanding the media industriesProducing print-based media Film studiesWriting and editing copyPage layout and designFactual writing for printPhotography and photographic practiceDuring my two years when studying media production I was elected course representative, where I had to attend meetings discussing any issues and having to divulge the information back and forth between the students and lecturers. Show less

Norton college
2008 - 2009Diploma in Sport and Leisure Sports and Exercise CreditModules included; Intro to working in the sport and leisure industry, An intro to working in the sport and recreation industry, Establish effective relationships with customers and colleagues in the sport and leisure industry,Maintaining safe working environments in the sport and leisure industry, Physical and mental aspects of performance in sport and leisure, Introduction to working in indoor sports,Introduction to working in outdoor sports,

Norton college
2007 - 2008Diploma in Sport (performance) Sports and Exercise PASSModules included;The body in sport,Health, safety and injury in sport,The sports industry,Practical SportTechnical Skills and Tactical Awareness for Sport,Fitness for Sports Performance,

High Storrs Secondary School
2002 - 2007English Language C; English Literature C; Art & Design C; Maths C;
University of Central Lancashire
2013 - 2014Bachelor of Arts in Sports (Coaching) Sports StudiesActivities and Societies: Course Rep for Top-up Sports Coaching year 3 students Modules studing are: Coaching in the Community, Professional Academic Development and Research Skills, Coaching Performance and Development, Dissertation,Community Sport Development,
Experience

Sainsbury's local
Jul 2008 - Jul 2009Customer service assistantStock rotation, cash handling, dealing with general public, ensuring sale of products within the law, communicating with management at all levels and available on call at short notice to cover shifts.

Abbeydale Sports Club Ltd
May 2009 - Aug 2009Work ExperienceDuties included a variety of jobs including work in the storage, cleaning, catering departments and outdoor manual labour. These roles had to be done efficiently and to a high standard while also using time keeping skills.

Moor View Golf Centre
Dec 2010 - Sept 2011Customer assistantDuties included managing golf equipment, stock, cash handling, maintaining the grounds and assisting with locking up and making secure the premises. Also dealing with the general public both face to face and on the telephone was a daily task.

Dunhill Links Championship
Sept 2011 - Oct 2011Cameraman AssistantRoles were to be the camera assistant for the Media Operations BSKYB). During this few days I had to adapt to be quick, efficient and professional. Due to my hard work I was asked to stay in my role for the entirety of the tournament.

St Luke's Hospice Sheffield
Jun 2013 - May 2014Customer AssistantDuties include stock and cash handling, working toward specific sales targets. But customer service is a key skill as the charity must look and be presentable at all times being friendly still being professional.

YOB Golf
Mar 2014 - Jun 2015Trade Supply Sales Co-ordinatorSales Executive* B2B Outbound Calling and Inbound.* Lead sourcing and cold calling potential new business to sell our promotional services, mainly focused on selling our affiliate websites, as well as promotional merchandise.* Liaising with suppliers and managing key accounts* Attending face to face client meetings* Writing news articles for the website and setting up marketing campaigns that were engaging and relevant to our clients. Social media is an essential and key tool I used for contacting and relaying vital information across our client base as well as proving a success in networking and generating more business.* Develop new relationships with clients and build trust with them. Show less

SIV, Beauchief Golf CLub
Aug 2015 - nowAssistant Golf ProfessionalTo promote the golf club and maintain high profile, professionalism and services to customers. Maintain golf facilities ensuring they are clean, safe and organized. Order, stock, price, and display golf merchandise for sales to members and customer. Welcome guests, provide good service, answer their questions, address their issues, and communicate all relevant information. Manage closing, opening and security of the golf facility. Stay updated with the current knowledge on golf equipment, coaching and course operations.Play golf on the course and maintain proficiency in the game. Oversee golf shop activities.Supervise golf operations and staffs to ensure excellent performance. Coordinate and conduct group golf events. Manage tee sheet and inform golf shop on the special rules of everyday play. Show less
Licenses & Certifications

Sports Leaders UK level 2 Award in Community Sports Leadership
Qualification and Curriculum AuthorityApr 2009
OCR Level 2 Key Skill in Communication
Qualification and Curriculum AuthorityOct 2008
Sports Leaders UK Level 1 Award in Sport Leadership
Qualification and Curriculum AuthorityJun 2008
Level 1 Certificate in Coaching Football
The Football AssociationApr 2009
Introductory Certificate in Exercise an fitness in the context of resistance training
Central YMCAJan 2009
National Pool Lifeguard Qualification; Level 2 in Swimming Pool Supervision and Rescue
International Life Saving FederationJan 2009
Languages
- enEnglish
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