AZIZ EL WARARI

Experience

• 

  SITA

  Jul 2015 - now

  - Baggage Reconciliation System (BRS) :Experienced in providing technical support for SITA's Baggage Reconciliation System (BRS), accurately diagnosing and resolving system issues, and thoroughly documenting procedures. Proactively monitor system performance, identify anomalies, and implement corrective actions to ensure operational continuity.Skilled in the deployment and integration of Honeywell and Datalogic scanners, offering technical support and training for optimal use. Committed to enhancing support processes and participating in the implementation of new technical solutions to meet evolving industry needs.- Orange Business Services (OBS) PROJECT :Experienced in project coordination and technical support, ensuring successful delivery of projects. Skilled in risk management, quality assurance, and client engagement, with a focus on meeting customer requirements. Proficient in conducting site surveys, preparing detailed reports, and maintaining SLA compliance. Dedicated to collaboration and effective communication within project teams for optimal results.- E-Gate Product:Proficient in resolving level 1 and 2 issues with automatic gates within the E-Gate product, ensuring smooth passenger experiences. Actively involved in proactive maintenance initiatives to uphold the reliability and availability of automatic gates. عرض أقل In my role as a maintenance technician, I played a vital part in ensuring the smooth operation of essential airport systems on a daily basis. My primary duties encompassed:Installing and Configuring End-User Equipment: I adeptly installed and configured equipment to align with operational requirements, ensuring seamless functionality.Conducting Level 1 and 2 Maintenance: I carried out both proactive and reactive maintenance on all end-user equipment, guaranteeing uninterrupted performance and reliability.Resolving Incidents: I swiftly tackled and resolved level 1 and 2 incidents, prioritizing minimal disruption to airport operations and swiftly restoring normalcy. عرض أقل

  • Field Engineer

    Sept 2018 - now

  • Field Operations Technician

    Jul 2015 - Aug 2018