Joshua Hutchinson

Experience

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  Texas Tech University

  Feb 2013 - Aug 2014

  Red Raider Orienation Counsellor

  •Assisted with the transition of over 14,000 perspective students into Texas Tech University.•Was a resource of program knowledge for students, families, and staff members.•Led workshops, each consisting of 30 incoming students, that aimed to acclimate students to the college lifestyle. •Learned and implemented advanced customer service skills.•Guided incoming students and families on tours of the Texas Tech campus.•Participated in the set up and tear down of various events. Show less

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  Texas Tech University

  Oct 2014 - May 2016

  • Created a safe, supportive learning environment for academic and personal success• Implemented programs to develop students personally, academically, and professionally• Developed community standards with residents and upheld them within the floor• Provided crisis intervention and appropriate recommendations for student issues• Enforced university policies within the residence halls while conducting nightly rounds• Interviewed candidates for student, graduate assistant, and full-time positions• Utilized the Disney customer service model in all aspects of the position• Facilitated sessions for new and returning staff during student staff training• Advised a learning community of students in the university’s alternative admissions program Show less • Managed the daily operation of the Red Raider Orientation program• Participated in the interview and hiring process for the Red Raider Orientation Crew• Planned and lead the Red Raider Orientation Crew training retreat• Mentored a staff of 48 crew counselors• Directly oversaw a team of 6 crew counselors• Oversaw the guidance more than 3,500 students through orientation• Trained orientation counselors in customer service practices• Presented a program at the National Orientation Directors Association (NODA) Region 4 conference Show less

  • Community Advisor

    Aug 2013 - May 2016

  • Red Raider Orienation Captain

    Oct 2014 - Aug 2015
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  Northern Illinois University

  Jul 2016 - now

  Graduate Assistant for Leadership Development

  • Serve as the primary advisor for the Residence Hall Association (RHA) • Mentor 7 RHA executive members through weekly one-on-ones to aid in their development• Utilize a residential curriculum to coordinate and evaluate residence hall government groups to effectively promote community and develop student leadership• Conduct bi-weekly advisor development meetings for residence hall government advisors• Facilitate Advisor Resource Training (ART) sessions for housing staff and advisors, as well as at regional conferences• Oversee planning and execution of campus programs servicing more than 4,500 students • Create and maintain relationships between various departments and campus partners• Plan and advise student delegations for state, regional, and national leadership conferences• Present leadership workshops at RHA retreats and during student staff training• Develop and implement the training of RHA executives and student staff members• Work as a member of a complex area team to create community goals and initiatives in order to develop a conducive living environment• Participate in an area on-call crisis duty rotation during the school year, and campus wide during break periods• Serve on departmental and divisional committees Show less

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  Loyola University New Orleans

  Jun 2017 - Jul 2017

  New Student Orientation Coordinator

  • Oversaw the operation of the New Student Orientation program• Supervised 14 student orientation leaders, and 2 senior student coordinators• Facilitated the 3-day, off-campus orientation leader team building retreat• Assisted in the implementation of orientation leader training• Presented training sessions on customer service and effective communication skills• Served as the liaison to the office of residential life for orientation • Responded to crisis situations concerning orientation students or their guests• Met with campus partners to coordinate information sessions and events for orientation• Coordinated all orientation leader assignments and daily schedules • Aided the transition of more than 600 incoming students to Loyola University New Orleans• Designed an assessment tool to review the experience of student orientation leaders• Instituted assessment tools to review both institutional faculty and staff members’ experiences with New Student Orientation • Developed promotional materials for the “First 50 Days” programming imitative for Fall 2017 Show less