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Jessica Doheny

Jessica Doheny

Front Desk Supervisor

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location of Jessica DohenyIreland

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  • Timeline

  • About me

    Reservations and Revenue Manager

  • Education

    • St Brigid's College Callan

      2002 - 2008
      Leaving Cert

    • Dún Laoghaire Institute of Art, Design and Technology

      2009 - 2011
      Bachelor Degree in Applied Psychology Applied Psychology

  • Experience

    • Lyrath Estate Hotel

      Apr 2011 - Jul 2022
      Front Desk Supervisor

      Front Of House: Customer Care, Check-ins, Check-outs, reservations, dealing with complaints, assisting Guests with queries or problems, Daily balancing of the till along with correcting errors and problem solving as well as delegating duties.

    • Kilkenny River Court Hotel

      Jun 2014 - Jan 2015
      Senior Receptionist

      My duties as Senior Receptionist were more or less similar to above with the addition of insuring the overall running of the desk while also handling complaints in a more authoritative role. I was also in charge of rosters and TMS when the Front Office Manager was on leave.

    • The Hoban Hotel Kilkenny

      Aug 2022 - now
      Reservations Manager

  • Licenses & Certifications

    • Certificate of completion

      Fāilte Ireland
      Feb 2023
      View certificate certificate

    • First Aid

      Pre-hospital emergency care council
      Sept 2018

    • Makeup Artistry Module 1

      Eyrebrushed Makeup Studios
      Oct 2015
      View certificate certificate

    • Introduction to Management

      Fáilte Ireland

    • Trained Lift Facilitator

      LIFT Ireland
      May 2023