Mee Mee Oo Khine

Experience

• 

  Linn IT Solution Co.,Ltd (mm-link)

  Jan 2017 - Feb 2018

  Junior Network Engineer

  Access list configuration for wireless network.Weekly Data Backup from xen server.Answer & Fix customer complains.Taking customers care two times in a month.Monitoring and checked all PoP sectors with Zabbix in Real time traffic. If necessary changed the backup route with main traffic.

• 

  Frontiir

  Mar 2018 - now

  Installed DPLC, DIA, IEPL, DPLC and upgraded customer’s bandwidth.Supported IP Planning and Implementation Customer’s infra sitesHanded on experience network device as Juniper, FS switch (S3900,S5850), Ubiquiti, Extreme SummitX.Configured and installed OLT at infra sites.Configured BGP, prefex list route tuning on gateway router (Juniper).Migrated of Metro network and capacity upgrade.Track resolution of faults/incidents in IP network supporting OSPF,BGP, MPLS/TE and IS-IS, IP sec & VXLAN. Show less Responsible for maintaining and monitoring mission-critical networks and ensuring the IT operations of the customers to be uninterrupted.Responded to all inbound client communications, maintain trouble tickets and enable the restoration of failed components by dealing with related cross-team such as Fiber, Field-ops, M&E and Commander.Extensive knowledge of troubleshooting by using NOC tools such as cacti, Nagios, smokeping and weathermap.Monitor and Troubleshoot IEPL/ DIA / DPLC Services.Troubbleshoot customer's complain tickets and maintain customer's infra network according to Service Level Aggrement (SLA).Prepared network documentation and submitted various reports.Active on call 24/7 to correct the issues if any trouble arises. Show less Monitoring Customer's Infra Site Down.Provided remote technical assistance to field teams and ensured that field works are implemented without impacting the network health.Tracked and documented network issue by compiling incident reports.Handed on experience network device as Cisco, Cambium, Ubiquiti, Ruckus and LAP.Troubleshooted and solved customer's complain tickets.Handling and checking the Ubiquiti and V-SOL OLT for fiber customers.Using SCG, UNMS.Troubleshooting daily complain, RT and ERP tickets. Show less

  • Network Provisioning and Implementation

    Jul 2023 - now

  • Senior Infra Network Operation Engineer (NOC)

    Feb 2019 - Jul 2023

  • Associate Network Engineer

    Mar 2018 - Jan 2019