Jawahir AlShalfan

Jawahir AlShalfan

Programmer - Trainee

Followers of Jawahir AlShalfan2000 followers
location of Jawahir AlShalfanRiyadh, Saudi Arabia

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  • Timeline

  • About me

    Product Management | Emerging Technologies | Hybrid Automation | Digital Transformation | Business Development | Strategy

  • Education

    • Southern Methodist University

      2016 - 2017
      Master’s Degree Computer Science
    • INSEAD

      -
      Executive Programme Organizational Leadership

      Leading for Results

    • London Business School

      2024 - 2034
      Developing strategy for value creation Executive programme
    • Imam Muhammad ibn Saud Islamic University

      2007 - 2013
      Bachelor of Science (B.S.) Computer Information Systems
  • Experience

    • Saudi Central Bank – SAMA

      Jun 2011 - Aug 2011
      Programmer - Trainee

      Wrote some codes of program that sends an automatic message to the trainee, and let the student up to date about any changes on her Courses.

    • Cisco

      Feb 2013 - Aug 2013
      High-touch operations management

      Cisco's HTOM Service provides a single point of contact for Post-Sales Support issues, between the customer andTAC, and they help the customer with getting their TAC cases closed in a timely fashion. Additionally analysis ofoperational data and recommendations to prevent them from reoccurring is performed.

    • Hewlett Packard Enterprise

      Sept 2013 - Nov 2014
      Validation Tester

      The purpose behind the position is to perform a functional and performance testing to debug the releases and patches.The position also requires defining every case that might cause any issue and validating all the services in order toensuring the quality of SADAD application’s agreed scope is met.

    • Saudi Electricity Company

      Sept 2018 - Apr 2023

      Leading the discovery, analysis, and mining of all the candidate processes and raising the awareness of automation by providing technical and business sessions to all SEC employees. As well as preparing the roadmaps for each business line along with supporting the ongoing processes, monitoring it and conducting the review weekly updates with engagement managers. Handling the projects deadlines and managing the vendors working to automate the processes. Also, responsible for managing both Technical/ and business requirements for multiple projects such as the Robotic Process Automation (RPA) project.

      • Robotic Process Automation Program Lead

        Mar 2022 - Apr 2023
      • Hybrid Automation Project Manager

        Sept 2018 - May 2022
    • MATARAT Holding | مطارات القابضة

      May 2023 - now
      • IT Strategy & Planning Manager

        Jul 2024 - now
      • IT Project Manager

        May 2023 - Jun 2024
  • Licenses & Certifications

    • ITIL foundation

      AXELOS Global Best Practice
      Mar 2014
    • Certified Digital transformation practitioner

      CXO Transform
      Dec 2023
    • Leadership Acceleration Program

      ILM
      Jul 2024
    • Developing Strategy for Value Creation

      London Business School
      Oct 2024
      View certificate certificate
    • CCNA

      Cisco
      Apr 2013
    • High Impact Presentation

      Dale Carnegie Training
      Aug 2022
  • Honors & Awards

    • Awarded to Jawahir AlShalfan
      Employee Of The Month Saudi Electricity Company Oct 2021
    • Awarded to Jawahir AlShalfan
      Aramco recognition for presenting “RPA for Finance Operation” in a Technical Forum Aramco Sep 2021
    • Awarded to Jawahir AlShalfan
      Employee Of The Month Saudi Electricity Company Mar 2020
    • Awarded to Jawahir AlShalfan
      Attended and Participated in fourth annual Undergraduate research conference Zayed University Apr 2012