Paul Lannan

Experience

• 

  Russell Investments

  Mar 2005 - Jan 2013

  Client Servicing Manager

  Corporate Super Relationship and Administration Management

• 

  MLC

  Jan 2013 - Mar 2015

  Transition Manager

  Combined relationship management, face to face member servicing and project management role.

• 

  Plum

  Mar 2015 - Mar 2016

  Education Consultant
• 

  NAB Wealth

  Mar 2016 - Oct 2016

  Superannuation Consultant

  Corporate Client Relationship Management facilitating member engagement and education. Provision of general advice via education seminars and individual consultations.

• 

  National Australia Bank

  Oct 2016 - May 2018

  Building end-to-end Superannuation Customer Experience by influencing Customer-Centric Strategy and implementing Customer-Centric Design

  • Experience Transformation Consultant

    Apr 2017 - May 2018

  • Business Adoption Lead

    Oct 2016 - May 2017
• 

  Australian Prudential Regulation Authority

  Apr 2019 - now

  Supervision of Retail, Industry and Corporate Superannuation Funds

  • Manager - Superannuation

    Aug 2020 - now

  • Principal Analyst - Superannuation

    Jul 2019 - Aug 2020

  • Consultant - Superannuation Supervision

    Apr 2019 - Jun 2019