
Nigel Lamb
Customer Engineer

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About me
Business Professional
Education

Dacorm Collage
1984 - 1986TEC Level 3 ElectronicsElectronics & Electrical Engineering EITBTEC3 in Electronics

Longdean School
1980 - 1986O Levels General Subjects
Experience

Prime Computer
Sept 1984 - Apr 1992Customer EngineerLook after Computervision CAD/ CAM hardware

Computervision
Jan 1985 - Jan 1989Field EngineerLook after CAD/CAM computer hardware

Synstar
Apr 1992 - Oct 2001Sales ManagerThe Regional Sales team was created to look after and develop a large number of Synstar’s SMB accounts. I was responsible for a team of 12 internal & external sales people, 8 telesales staff & 3 sales support staff covering 630 accounts geographically across the UK with a annual revenue of £6M. Our goal was to retain the current levels & develop new opportunities for all Synstar-s products & services with a targeted growth of 20% per year, which was achieved.Day to day responsibilities where to support and mentor the sales & telesales teams, attend customers visits, present at company road & event shows, budgetary control, expense and HR policy adherence, sales forecasting & reporting. Further duties included the introduction of a company wide sales and marketing CRM system (Abalon). Company: DPCE Products Ltd (Synstar’s Product supply division)• Position: Product Supply Account Manager • Period: April 1994 to October 1998 My responsibilities as a Product Supply Account Manager where to secure hardware & software supply opportunities within the Sun, Digital, Compaq, HP & Storage market Over this time I successfully closed a number of major wins, which contributed to an over achievement of both my profit & revenue targets by a factor of four which won me top sales person of the year two years in a row. The top two wins where firstly to Commercial Union and the other at GKN Westland Helicopters Company: Granada Computer Services (Synstar prior to MBO)• Position: International UNIX Support Engineer • Period: April 1992 to April 1994 My role within the international support team was to provide the field engineering force with UNIX and Sun Microsystems technical hardware support. Show less

European Courier and Hi-Tech Organisation Ltd
Mar 2004 - Mar 2005Sales & Marketing ExecIn my role as Sales & Product Marketing Manager I was responsible for delivering the sales courier number of -2M within budget by running a small team of three sales staff and one sales support. The product marketing element of the role was to develop a new sales strategy, sales collateral, new website and corporate presentation. Further responsibility I had was for the internal CRM system (ACT), management reporting, lead generation, face-to-face customer visits, corporate entertainment and deal closing.Working as part of the AV team I was involved in the deployment of Steljes demonstration stock throughout the UK Show less

Uppersystem Ltd
May 2008 - Nov 2008AV Installation EngineerWorking for a number of Audio Visual & IT resellers I am working as a freelance Project Manager & Installation Engineer; planning and installing projectors, SMART/ IWB boards and audio systems into a host of academia, NHS and local government locations. - Other projects I have been involved in are office relocations, company open days, corporate entertainment cabling installation and management of event / show stock.

HP
Nov 2008 - Apr 2009Account ManagerAs an account / product manager working within the HP channel space I am responsible for the day to day running of 21 Gold partners. My main actives include, communication of product updates, monthly offers, ensuring training and accreditation-s are up to date, monthly review meeting, setting up and running marketing campaigns and event management. Business development is the key to this role, ensuring that all the extended sales team are up to speed with today-s business messages and the features and benefits of HP products and services. Show less

HP Gold Reseller
Mar 2009 - Sept 2009Sales & Marketing ManagerAs Sales & Market Manager my role is to improve, and develop the IT & AV sales pipe line, to improve the process of the sales & sales support teams. Key daily functions are managing, motivating and training the team, developing marketing & new business ideas. Clean the data within the CRM system, to report & generate the sales funnel and prospect new markets. Other activities include, create & run end user seminars, interface with suppliers and evaluate new product/services. Also this role carried a sales target ramping from £5K to £10K gross profit per month.In this short time I have developed 5 new accounts to achieve my target, 3 in education and 2 in finance; further business development is in Wi-Fi and storage solutions to major blue chip clients Show less

Arc Services Ltd
Sept 2009 - Dec 2010Field EngineerCurrently working for ARC providing EPOS & Networking support into major blue chips in retail outlets in transportation.

Greenpoint Computer Services Ltd
Dec 2010 - Jun 2012Happy New Year not a bad start with a promotion.Anybody need IT support or website design, SEO or hosting?RegardsNigel Business Development of IT Support Services, Cloud Solutions, Websites, Backup and Product Sales
General Manager
Dec 2010 - Jun 2012Business Development Manager
Dec 2010 - Dec 2011

F1K Ltd
Jun 2012 - May 2014Sales & Marketing ManagerMarketing Indoor Karting at our four location based around the UKBirminghamLoughboroughNewcastleHeathrow

Exus Solutions Limited
Dec 2013 - May 2015Project CoordinatorExus Solutions are a provider of AV, cabling and electrical solutions to the hospitality industry.My role as Project Coordinator is to support both the management and engineering teams to facilitate the smooth running of our projects.

Self Employed
May 2014 - Dec 2014Freelance IT, AV, EPOS and Website ConsultantAfter being made redundant from F1K, I am interested in project work in IT, AV or EPOS work.I have skills in website consultancy including content, structures and process.

3aaa - Aspire Achieve Advance
May 2015 - Jan 2016Academy ManagerManaging the Reading apprenticeship academy.Matching apprentices to local business within IT, Digital Marketing and Financial Services apprenticeships.
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ARC Services (UK) Ltd.
Jan 2016 - Nov 2017Business Development / Account Manager / Project ManagerEPOS, Wifi and Networking Project Manager and Sales Executive

Jorum LLP
Jan 2017 - Jul 2020DirectorProviding Services in HospitalitySelf-employed pub managementDuty Manager at The Barrington Centre

Rocktime Ltd
Oct 2018 - Mar 2019Business DevelopmentAssisting licensing professionals and public sector organizations in developing SAAS solutions for the completion and validation of online application forms for licensing automation.ALCOHOL AND ENTERTAINMENTPersonal & Designated Premises SupervisorPremises and Club premises license, both full and minorTemporary Event Notice (TEN)

Ferndown Town Council
Mar 2019 - Jul 2020Barrington Centre ManagerResponsible for the daily operations of the Barrington Theatre, Community Centre, Cafe & Bar, including booking acts and overseeing events. Manages teams comprising full-time and part-time staff, as well as volunteers. The center was closed to undergo significant refurbishment and due to Covid and I was let go.

BCP Council
Jul 2020 - nowNetwork Permit OfficerMy responsibilities include investigating and issuing permits for utility work on or within highways, generating and processing pro-forma invoices for permits and defects, and compiling reports containing both financial and statistical data.
Licenses & Certifications

Persona Alcohol Licence
Wokingham Borough Council
Languages
- enEnglish
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