Anca Georgiana Năstase

Experience

• 

  TELUS International Europe

  Oct 2007 - Mar 2017

  As a team leader I think that most important is to have a creative thinking, and cohesive team effort. The team should be motivated all the time and also you have to be a model for them. The team member should trust you and always you should know how to help them and how to keep alive the team spirit. Another main responsibility is to provide status reporting of team activities against the program plan or schedule and keep the project manager informed of task accomplishment, issues and status of the project. The quality of the project is also important, that's why we should follow the team constantly. Show less

  • Business Analyst

    Sept 2015 - Mar 2017

  • Account Manager

    Jun 2012 - Aug 2015

  • Customer Service Team Lead

    Apr 2011 - Jun 2012

  • Supervisor

    Feb 2008 - Apr 2011

  • Teleoperator- Romanian and German languages

    Oct 2007 - Feb 2008
• 

  TELUS International Europe

  Jan 2021 - now

  • Workforce Manager- Capacity Planning Manager

    Jun 2022 - now

  • Capacity Planner

    Jan 2021 - May 2022