
Khaleda Parvin Ruma
English Teacher

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About me
HR Operations Practitioner with hands on experience on KPI Management, Performance Management, Comp set etc, Professional Trainer, Learning & Development Specialist, .
Education

E-Hoteliers
2021 - 2022Diploma in Human Resources Management Human Resources Development achievementActivities and Societies: e Hoteliers learning Institute is based in Australia and they provide various certification for professionals in Hospitality industry This course is fully designed for understanding the importance of Human Resource Management in contributing to the success factor of a Hotel, proper people management skills, developing people, making them motivated and putting them at the right place may ensure talent retention as well as the success of a company that generates higher revenue for having right people at the right place.

Dhaka University and North South University
1998 - 2005English Graduation and Post Graduation in English
Siddheswary Girls College
1995 - 1997HSC Arts 1st class with distinctive position in the BoardActivities and Societies: I stood 17th in the Dhaka Board from the Department of Humanities

Bangladesh Institute of Management, BIM
2020 - 2021Post Graduate Diploma in Human Resources Management Human Resources Management/Personnel Administration, General 3.94POST GRADUATION DEGREE IN HUMAN RESOURCE MANAGEMENT

North South University
2010 - 2012MBA HRMstudied HRM

North South University
2010 - 2012Master of Business Administration (M.B.A.) HRM 60
Experience

Cordova International School
Jan 2003 - Sept 2004English TeacherConducting English Classes from STD-III to STD-VIIIPreparing Lesson Plan Observing the quality of the classes while monitoring the performance of teachers

BD News-24
Oct 2004 - Feb 2005Sub Editor-Editing Daily News and uploading those in the news portal--Translating raw news and posting those in portal in English-Covering news for International VVIP Such as- US Ambassador, British Envoy in EU .

Banglalink
Jan 2005 - Jan 2006CCR-Confronting customers on providing solutions related to mobile and the network-Train up new employees on using various portal in solving customers queries such as- SIM Activation, SIM Replacement, instalment of SIM and other significant info on current packages in influencing new customers to the new Telecom servicer provider

Warid Telecom
Jan 2007 - Feb 2008In Charge of CEO Secretariat•Performing all types of administrative job being the In Charge of the CEO office.•Assisting CEO, group CTO and other members of Management board on different official jobs.•Coordinating with all departments to follow up different various issues related to the consent of CEO d to the consent of CEO. •Participating in all in house and external meeting along with CEO and preparing meeting minutes•Translating all govt letters from BTRC, NBR, DGFI, ATOB etc to make those comprehensible for CEO and group CTO•Communicating with mass media organization for covering different events•Receiving all official letters and documents and making those done with the consent of CEO and CTO within the time frame.•Preparing Visa request form for getting visa for the expatriates working at different departments of Warid Telecom. Show less

Asst. Manager, Corporate Relations, House of Pearl
Mar 2008 - Apr 2010Asst. Manager, Corporate. Relations NMC Bangladesh & House of Pearl•Being the in charge of Company Admin and Compliance affairs related to legal and corporate issues leading the team for up dating Company documents, making correspondence with Internation Buyers to ensure Factory’s compliance to their policies. •Communicating with law farms for obtaining clearance of updated Company documents •Correspondence with BEPZA, EPZ , BOI for obtaining work permit, processing visa request, updating visa and work permits, canceling work permits and visas and other related statutory activities to be done for the expatriates by coordinating with Govt organizations.•Preparing all official correspondences and translating the Bengali ones for foreign colleagues•Compiling yearly appraisal report for the local employees•Coordinating with the compliance to ensure sub factories are monitored regularly in order to assure their compliance to the local regulations and code of conduct.•Trouble shooting major compliance issues and reviewing them constantly until that gets resolved•Coordinating the entire recruitment process till it gets finalized by the management for local employees.•Coordinating with local recruiting agents and training schools for organizing regular session for the employees.•Arranging Protocol for frequently visiting employees working around the world Show less

Pan Pacific Sonargaon Dhaka
Apr 2010 - nowAs a Head of the Department this significant position essentially includes all the major jobs in an organization, Recruitment, Talent Management, Training & Development Analysis, Preparing Manpower Budget, adjusting Grading System, Budgeting Yearly HCD Expenses, Analyzing anomalies within the Grade, making liaison on Labor issues with Govt, and NGOs, Coordinating Training schools on providing institutional training to different Govt schools, preparing yearly CAPEX, executing yearly appraisal, salary adjustment in compliance to the prevailing industry trend, and anything relevant to employee relations, compensation, benefits, safety, performance at both Management and Non-Management Level Show less • Designing and developing training and development programs based on both the organization’s and the individual’s needs.• Planning, developing & delegating responsibility to the whole HR Management team to establish a learning environment enriched with empowerment and team based organizational culture.• Train instructors and supervisors in techniques and skills for training and dealing with employees.• Responsible for efficient and effective HR process designing: Performance & talent management, employment value proposition, recruitment cycle (on boarding to separation).• Responsible for individual work condition and employee wellness (OHS Mgt System)• Performing a wide variety of tasks including: leading the Hotel’s HR programs and policies as they apply to employee relations, compensation, benefits, safety, performance and staffing levels. • Undertaking cross-functional initiatives to ensure HSSE awareness, SR activities and Business sustainability among business partners and value chain.• Appraisal of training effectiveness.• Evaluating training and development programs.• Identifying employee expectation and satisfaction factors & design employee engagement models. Planning and delivering training courses personally where necessary to compliment that provided externally or internally by others.• Staying informed as to relevant skill and qualifications levels required by staff for effective performance, and circulate requirements and relevant information to the organization as appropriate.• Identifying, selecting and managed external training and accreditation bodies, agencies and providers necessary to deliver required training to appropriate standards.• Arranging for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training.• Recruiting, managing and developing direct-reporting staff. Show less •Identifying training and development needs within an organization, per the instruction of Corporate, as a regular job.•Design and develop training programs, per the Departmental needs•Designing and developing training and development programs based on both the organization’s and the individual’s needs.•Implement training programs on Hotel’s mission, vision and values•Planning the training tools and materials•Make training plan monthly, quarterly. yearly•Amending and revising programs as necessary, in order to adapt to the changes that occur in the work environment.•Helping line managers and supervisors to solve specific training problems, either on a one-to-one basis or in groups.• Supervising the work of trainers.•Train instructors and supervisors in techniques and skills for training and dealing with employees.•Appraisal of training effectiveness•Evaluating training and development programs. Show less
People and Culture Manager
Feb 2016 - nowHuman Capital & Development Manager
Feb 2016 - Oct 2024Human Capital & Development Manager (HOD)
Feb 2016 - Oct 2024Head of the Department of Learning & Development,
Apr 2015 - Jan 2016Manager, Training & Development
Apr 2010 - Jan 2016
Licenses & Certifications
- View certificate

Hotel Security Awareness
EHotelierNov 2020 - View certificate

Provide Advice on Food
EHotelierSept 2020 - View certificate

Managing Conflict
EHotelierAug 2020 - View certificate

Conduct Night Audit
EHotelierNov 2020 - View certificate

Make A Presentation
EHotelierSept 2020 - View certificate

Show Social & Cultural Responsibility
EHotelierSept 2020 - View certificate

Workplace Ethics
EHotelierAug 2020 - View certificate

Overview of Accommodation Review Management
EHotelierSept 2020 - View certificate

All About Making Beds
EHotelierNov 2020 - View certificate

Coordinate Marketing Activities
EHotelierOct 2020
Volunteer Experience
Director-Dhaka South
Issued by JCI (Junior Chamber International) on Oct 2019
Associated with Khaleda Parvin RumaJCI South-Committee Chair
Issued by JCI (Junior Chamber International) on Nov 2020
Associated with Khaleda Parvin Ruma
Languages
- enEnglish
- hiHindi
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