Paris Stevenson

Experience

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  Surrey Students' Union

  Oct 2009 - Jul 2012

  Bar Supervisor

  • Developing leadership skills among peers• Ensuring team sells alcohol responsibly and within the law• Stock taking and management skills• Undertaking extra training to further develop required skills• Front of house responsibilities• Develop customer service skills• Promoting attention to detail when maintaining a clean, safe working environment• Till selling skills• Learning to cope with high numbers of customers• Maintaining a high level of customers service in a stressful and fast paced work situation Show less

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  Nando's South Africa

  Oct 2012 - Jan 2013

  Cashier

  • Working within a team environment, whilst demonstrating individual initiative• Daily opening and close down of restaurant• Customer service on tills and floor• Working on co-ordination, assembling and sending all meals from the kitchen

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  Kinsella Legal Limited

  Feb 2013 - Apr 2013

  Admin Assistant

  Loading and managing clients on the firm’s databaseFormatting client CV’s to company standardGeneral administration tasksUploading and maintaining job adverts on recruitment websitesArranging and recording interviews

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  Amanda Smith Recruitment

  May 2013 - Sept 2013

  Temp

  During my time I worked in a variety of posts for this agency including Billington Cartmell andMarkettiers4DCMy tasks including telephone enquiry handling, switchboard management, reception which included being first point of contact for staff & visitors and office access managementI spent some time as a Research Assistant for Shared Intelligence. This role involved the collection and digitalisation of information and conducting telephone research.Applause Store, London Show less

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  Minor Entertainment Ltd

  May 2014 - Aug 2014

  As an animateur, it is my responsibility to facilitate and oversee costume character meet and greetexperiences after the live shows.Main duties include working as a dresser and minder for costume character performers, interacting withchildren and their parents during meet and greet sessions, ensuring sessions run on time whilst stillmaking each experience special and unique. I am also responsible for the taking of souvenirphotographs.Main responsibilities as a front of house steward include greeting, seating and overseeing audiencesduring a live show, ensuring health and safety procedures are followed. Scanning tickets on the frontdoors as customers arrive. Maintaining a clean and pleasant workspace, cleaning up the auditorium aftereach of our four daily shows. Show less

  • Iggle Piggle/ Upsy Daisy Offstage Meet a Character session Performer - In the Night Garden Live

    Aug 2014 - Aug 2014

  • Animateur/ FOH Steward - In the Night Garden Live

    May 2014 - Aug 2014
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  Lyric Hammersmith Theatre

  Oct 2014 - Jan 2015

  Ensemble. Dick Whittington and his Cat

  Performing in the Christmas Pantomime as a member of a six strong, multi-roling ensemble. Performing 59 shows to a projected audience figure of 30,000 .

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  Off to Work

  Feb 2015 - Apr 2015

  Bartender
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  Minor Entertainment Ltd

  May 2015 - Jul 2015

  As an animateur, it is my responsibility to facilitate and oversee costume character meet and greetexperiences after the live shows.Main duties include working as a dresser and minder for costume character performers, interacting withchildren and their parents during meet and greet sessions, ensuring sessions run on time whilst stillmaking each experience special and unique. I am also responsible for the taking of souvenirphotographs.Main responsibilities as a front of house steward include greeting, seating and overseeing audiencesduring a live show, ensuring health and safety procedures are followed. Scanning tickets on the frontdoors as customers arrive. Maintaining a clean and pleasant workspace, cleaning up the auditorium aftereach of our four daily shows. Show less

  • Animateur

    Jul 2015 - Jul 2015

  • Iggle Piggle/ Upsy Daisy Meet a chatacter performer- In the Night Garden Live

    May 2015 - Jul 2015
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  KidZania London

  Aug 2015 - Jun 2016

  Entertainment Team

  The Entertainment Team perform in the vibrant street parades and all celebrations around the city, as well as bringing the KidZania ‘RightsZKeepers’ to life in their costume characters, in order to create a fun and engaging experience for our visitors. The team also operate the Artistic Establishments, such as the radio station and theatre.

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  Schuh

  Nov 2016 - Aug 2017

  • Management Trainee

    Apr 2017 - Aug 2017

  • Stockroom Assistant

    Feb 2017 - Apr 2017

  • Sales Assistant

    Nov 2016 - Jan 2017
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  Merlin Entertainments

  Sept 2017 - Apr 2019

  Commercial Host, London Dungeon

  Providing a friendly, courteous, efficient and helpful service to the public at all times, upsell photographs to all attraction guests and actively maximising visitor spends through product knowledge and effective up selling.

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  The Mandy Network

  Apr 2019 - Jun 2022

  Responsibilities include:Processing and uploading organic and sourced jobsEditing and uploading user photosProcessing and uploading Low/No Pay OpportunitiesCustomer Services: responding to telephone and email queriesMaintaining industry knowledge in acting, theatre, film, music and/or TVSupporting business development activities for the sitesEnsuring all communications – verbal and written – are clear and concise Responsibilities include:Processing and uploading organic and sourced jobsEditing and uploading user photosProcessing and uploading Low/No Pay OpportunitiesCustomer Services: responding to telephone and email queriesMaintaining industry knowledge in acting, theatre, film, music and/or TVSupporting business development activities for the sitesEnsuring all communications – verbal and written – are clear and concise

  • Website/Customer Service Administrator

    Jun 2019 - Jun 2022

  • Freelance Website Administrator

    Apr 2019 - Jun 2019
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  TodayTix Group (TTG)

  Jun 2022 - Aug 2023

  Customer Care Specialist

  Responsibilities include:Handling after sales customer service queries via email, phone and live chat using FreshDeskHandling customer chargeback disputes, including investigating and compiling dispute documentsHandling customer exchanges, including managing and linking exchanges using the company’s internal softwareFacilitating TodayTix’s multiple daily and weekly lotteries, including overseeing lottery ticket distribution, and handling/troubleshooting customer issues with claiming lottery ticketsLiaising with venue partners and managing digital partner customer service queries Assisting with customer service queries from TodayTix’s subsidiary company, Goldstar EventsDuring my time with TodayTix Group, I also created a training deck for the use of Goldstar Events internal admin software, and delivered this training to other members of my team. Show less

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  The Mandy Network

  Aug 2023 - now

  Content Marketplace Manager

  Oversees all the user-generated content being posted on Backstage’s job-site marketplace, working with a global team of verification specialists, editors, managers, researchers, and administrators to set and maintain quality standards and content guidelines, eliminate scams, and help support the segment of users posting jobs on the platform.