
Gia Henry, SHRM-CP, PMP
Sr. Executive Account Manager

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About me
Boeing | Project Manager | Results Whisperer & Integration Jedi
Education

University of Illinois Springfield
2009 - 2011Master of Public Administration (MPA) Public AdministrationMasters Thesis Topic: My masters thesis was a literature review on organizational performance improvement techniques and leadership gurus. The focus of the research was organizational performance improvement and the techniques leadership gurus promote. There were four findings in my study that both traditional performance improvement and organizational dynamics suggest in common with the teachings espoused by leadership gurus. The title of my study is, "Organizational Performance Improvement… Show more Masters Thesis Topic: My masters thesis was a literature review on organizational performance improvement techniques and leadership gurus. The focus of the research was organizational performance improvement and the techniques leadership gurus promote. There were four findings in my study that both traditional performance improvement and organizational dynamics suggest in common with the teachings espoused by leadership gurus. The title of my study is, "Organizational Performance Improvement & Gurus: Can't Live With 'Em, Can't Live Without 'Em". Show less

Saint Louis University
2011 - 2018Doctor of Philosophy (PhD) All but dissertation (abd) - Higher Education/Higher Education Administration all but dissertation (abd)Doctoral Research Topic: My study uses quantitative research methods to investigate the level of correlation between operational efficiency in Higher Education Institutions (HEIs) and change in the higher education industry. Change in the higher education industry is operationalized using 11 constructs to describe different trends in higher education and I am using Data Envelopment Analysis (DEA) as the metric for operational efficiency in HEIs. The title of my research is, "A Correlational… Show more Doctoral Research Topic: My study uses quantitative research methods to investigate the level of correlation between operational efficiency in Higher Education Institutions (HEIs) and change in the higher education industry. Change in the higher education industry is operationalized using 11 constructs to describe different trends in higher education and I am using Data Envelopment Analysis (DEA) as the metric for operational efficiency in HEIs. The title of my research is, "A Correlational Research Design Using Bivariate Regression and Data Envelopment Analysis". Show less
Experience

Citi
Aug 2004 - Apr 2006Sr. Executive Account ManagerCitiFinancial is a division of Citigroup Corporation specializing in consumer loans. CitiFinancial is a network of branches across the country providing a variety of consumer loans including home mortgages, car loans, and secured and unsecured personal loans. As a Branch Account Executive I was responsible for $2M in net new assets each year and a monthly loan quota. Key Accomplishments:• Consistently met and exceeded performance objectives for net new assets and the number of loans per month. • Developed relationships with key business in Champaign, Illinois deepening the consumer loan profile for the market. Secured and unsecured personal loans for the branch were doubled due to vendor relationships I cultivated. Show less

GH Family Realty
Aug 2005 - Nov 2015OwnerI am a small business owner of GH Family Realty. GH Family Realty holds three investment rental properties, one in Illinois and two in Missouri. The company specializes in affordable rental homes for families.Key Accomplishments:• Started my business with one property in Urbana, Illinois and grew to three properties over two states.• Financially sound rental property company with one property owned free and clear.

University of Illinois system
Apr 2006 - Jan 2011Assistant Director of Projects and OperationsThe University Accounts Receivable Office and Bursar (USFSCO) is the central repository for all payments made to the University of Illinois' three campus system, specifically the University of Illinois at Chicago (UIC), University of Illinois at Springfield (UIS) and the University of Illinois Urbana-Champaign (UIUC). The three campuses comprise over 77,000 students (44,400 at UIUC, 28,000 at UIC, and 5,100 at UIS) with an operating budget of approximately $5B. My responsibilities as Assistant Director included Project Management, Procurement, Human Resource Management, Change Management and Organizational Effectiveness. Show less

University of Illinois at Urbana-Champaign
Aug 2008 - Dec 2008LecturerI taught two sections of freshman General Studies courses for the newly created Department of General Studies at the University of Illinois Urbana-Champaign.

Ranken Technical College
Aug 2011 - Dec 2011Adjunct FacultyRanken Technical College is the only private, non-profit educational institution in St Louis specializing in training students in technical and mechanical occupations. General Education courses are one of three equal components of Ranken's pedagogical approach to STEM education. The General Education department is comprised of a small group of professionals who bring real-world understanding to the classroom. I was privileged to teach five sections of College Algebra to students in a variety of technical majors and mathematics abilities. Key Accomplishments:• My five sections had the lowest percentage of students who failed the course compared to all other Mathematics courses taught fall 2011.• Effective Pedagogical Approach. My approach to student learning is informed by multimodal curriculum design to enable groups of students to support, encourage and engage each other in learning. My course evaluations and students’ achievement demonstrate the success of my peer-focused pedagogical approach. For example, a few of my students who had never succeeded in Mathematics were amazed at their own achievement noting on the course evaluation that my class was the first experience in their entire educational career succeeding in Math. Show less

Saint Louis University
Jan 2012 - May 2013Graduate AssistantSaint Louis University (SLU) is a Catholic, Jesuit institution ranked one of seven Catholic universities designated as a research university with high research activity by the Carnegie Foundation with approximately 8,700 undergraduate and 4,800 graduate students. The College of Education at SLU is grounded in the Jesuit tradition to develop students for others to create a shared commitment of intellectual rigor and community engagement locally, nationally and internationally. I was privileged not only to be awarded a graduate assistantship with the College of Education, but also assigned my own section of pre-service education students to teach Cultural Competence in the Classroom. Key Accomplishments:• Diversity and Inclusion. Taught Diversity and Inclusion course to pre-service education students. • Received exemplary course evaluations and was asked to cover tenured professors' classes. Show less

Edward Jones
Sept 2013 - Nov 2015Area CoordinatorEdward Jones is an investment firm working to be the first choice for the long-term individual investor via solutions based advice, decentralized regional leadership, and tailored partnership and support from the home office with in-market Financial Advisors. My work in Branch and Region Development is implicitly embedded in the firm’s goals, known as the three peaks. I partner with General Partners and dynamic Regional Leaders across the country to ensure business results that meet the three peaks. Show less

St.Louis Organization Development Network
Aug 2015 - Dec 2015(Volunteer) Membership Chair, Executive TeamVolunteer unpaid leadership position to serve the OD community in St. Louis. The membership chair is responsible for member engagement, attendance and membership goals, and creating a welcoming atmosphere via a team of four volunteer Ambassadors.

Boeing
Nov 2015 - nowEnvironment Health and Safety (EHS) supporting Boeing Defense (BDS) I am a part of the Enterprise Learning Strategies (ELS) group at the Boeing Seattle location.
Executive Chief of Staff
Apr 2018 - nowChief of Staff, Enterprise Learning Strategies (ELS) team
Nov 2015 - Apr 2018
Licenses & Certifications
- View certificate

Society of Human Resources Management Certified Professional (SHRM-CP)
Society of Human Resources ManagementMay 2017 - View certificate

Health and Safety Management Certificate
The University of AlabamaFeb 2022 
Project Management Professional (PMP)
Project Management InstituteFeb 2018
Honors & Awards
- Awarded to Gia Henry, SHRM-CP, PMPPride@Boeing The Boeing Company (HR Functional Excellence team) Nov 2017 I coordinated the presentation, as well as facilitated and participated on a panel discussing SHRM certification to HR professionals at Boeing. The honor specifically states, "this award is presented in recognition of your leadership and coordination of a successful panel for HR Learning Week. Your skills and efforts contributed immeasurably to the clarification and conversation that made our panels a huge success this year."
- Awarded to Gia Henry, SHRM-CP, PMPPride@Boeing The Boeing Company (Robb Wolfe) Jan 2017 My role was project team member working to standardize the SOW request intake process which would later be used in the HR business model reorganization by the Client Services team. The award specifically noted, "Thank you for your devoted efforts in the creation of our common, simplified CRM LTD project prioritization evaluator tool & process".
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