Joyce Ndukwe

Joyce Ndukwe

Business Relationship Manager

Followers of Joyce Ndukwe65 followers
location of Joyce NdukweLagos State, Nigeria

Connect with Joyce Ndukwe to Send Message

Connect

Connect with Joyce Ndukwe to Send Message

Connect
  • Timeline

  • About me

    Customer Service Professional/Admin

  • Education

    • Nesburg School of Business & Management

      -
      Certification in Customer Relationship Management Customer Service
    • Lagos State University

      -
      MPA(Human Resources and Personnel Management) Masters in Public Administration
    • University of Nigeria

      -
      B.Agric Agricultural Economics
  • Experience

    • Skye Bank Plc

      Aug 2006 - Oct 2010
      Business Relationship Manager

      • Mobilizing of Deposits/Liabilities• Creation of risk assets• Day to day running of retail outlets• Coordination of business banking unit activities/officers• Responsible for mass sales of bank retail products, e-products and services• Relationship managements• Monitoring/management of existing credit customers with the view of keeping loans performing• Encouraging banks varied product utilization via cross selling• Creating and implementing strategy for products and services awareness• Sourcing clients for company’s product and services• Marketing of company products • Achievement of daily, weekly and monthly sales target Show less

    • Brainfield group

      Nov 2012 - now
      Head Of Administration/HR

      • Human Resources Management• Human Resources Administration• Organize meetings with Management, plans for manpower as per requirements• Set up the working methodology for succession planning analysis, implementation and monitoring • Develop the recruitment and selection process• Appointment - Confirmation / Termination / Resignation /Procedures/Process decide recruitment channels• Jobs / roles salaries, ranking and benefit system• Formulate effective Performance Appraisal Policy, Procedures and ensure its compliance• Review and analyze the performance appraisal managing process• Enhance Organization communications Show less

  • Licenses & Certifications

    • Nesburg School of Business & Management (Customer Relationship Mgt)

      Jan 2013