Cyril Punith

Graduate Trainee Engineer

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Bengaluru, Karnataka, India

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Timeline
About me
Associate Director at Kyndryl
Education
- B V B College of Engg. & Technology, HUBLI
  2001 - 2005
- Karnataka University, Dharwad
  2006 - 2008
  Master of Business Administration - MBA
Experience
- Divgi-Warner Private Limited
  Aug 2005 - Jul 2006
  Graduate Trainee Engineer
  Divgi-Warner is a joint venture between BorgWarner, USA and Divgi-Metalwares, India, bringing over 100 years of product innovation in drivetrain technology.Qualitative experience in the area of Product Lifecycle Management, Supply Chain Management & Supplier Technical Assistance.
- Firstsource
  Aug 2008 - Jun 2011
  Assistant Manager Workforce Management
  Lead the Workforce Management (WFM) department for one of the largest delivery center in India. Ensured client satisfaction by achieving service level goals through efficient capacity planning and maintaining optimum staffing levels. Optimized staffing & scheduling models based on key productivity levers to efficiently manage the workloads & enhance operating margins.
- IBM
  Jun 2011 - May 2021
  Managing a global team of SAP Basis consultants, who support critical ERP applications of a Fortune 500 client in the Manufacturing Sector. Extensive experience in managing projects related to Transition & Transformation, High Value RFS, Automation & Disaster Recovery. Managed the IT Infrastructure service delivery for technologies such as Wintel, SQL DB & WebSphere. Lead a team of 20 technical resources remotely supporting one of the largest General Insurers in UK. Managed multiple accounts from Pharmaceutical, Food-Beverages & Financial Services Industries, with a team of more than 35 FTE’s. Managed key business metrics like SLA's and KPI’s, with a proven ability to drive continuous improvement through Global Delivery Framework (Lean, Six Sigma Approach)
  - Sr. Manager Technical Services
    Oct 2019 - May 2021
  - Technical Services Manager
    Sept 2016 - Oct 2019
  - Delivery Operations Manager
    Oct 2014 - Aug 2016
  - First Line Manager
    Jun 2011 - Sept 2014
- Kyndryl
  May 2021 - now
  Associate Director at Kyndryl
Licenses & Certifications
- Data Science Foundations
  IBM India Private Limited
  May 2018
- Data Science for Business
  IBM India Private Limited
  Apr 2018
- Enterprise Design Thinking Practitioner
  IBM India Private Limited
  Apr 2018
- Project Management Principles
  IBM India Private Limited
  May 2014
- ITIL Foundation Examination
  APMG International
  Jun 2012
Honors & Awards
- Awarded to Cyril Punith
  IBM Eminence & Excellence Award IBM India Pvt Ltd Nov 2018 Received ‘IBM Eminence & Excellence’ Award from the Vice President, IBM GTS. Won the “Agile Contest” for demonstrating speed and agility in translation of an innovative idea into actions with great velocity & successful results
- Awarded to Cyril Punith
  Best Migration Team IBM India Pvt Ltd Oct 2017 Awarded as the ‘Best Migration Team’ in Q3/Q4’17 for migrating multiple SAP landscapes of the client into IBM Data Center with 100% success rate
- Awarded to Cyril Punith
  IBM Eminence & Excellence IBM India Pvt Ltd May 2016 Received ‘IBM Eminence & Excellence’ Cash Award in May’16 for successfully managing the Reverse Transition of a Global Client.
- Awarded to Cyril Punith
  Award of Excellence Client Recognition Nov 2013 Received ‘IBM Recognition Award’ in Nov’13 from a leading client in the Financial Sector for improving the Customer Satisfaction Scores
Volunteer Experience
- Volunteer for STEM awareness campaign
  Issued by IVolunteer International
  Associated with Cyril Punith