Matthew Liem

Experience

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  University of Victoria

  Jan 2002 - Jan 2005

  Career Fair Booklet Coordinator

  ● Coordinated assembly of the Career Fair booklet using different programs such as Indesign, Illustrator, Photoshop, Microsoft Suite, Open Office Suite.● Communicated between the Career Services Staff and team members to design booklet layouts and key features.● Designed layouts and covers to be present to senior staff members and interns.● Assembled data and articles in a presentable and informative manner.

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  Great Canadian Beer Festival

  Sept 2005 - Sept 2015

  Neighborhood Liason / Assistant Site Manager / Parking and Delivery Logistics Coordinator

  ● Managed the floor of an open-air beer garden with 3000+ participants, plus venders and operation staff.● Liaised with BC Liquor Inspectors, Brewers, and Police to ensure that proper liquor protocol was being upheld and facilitated notification of breach of contracts in a respectful and professional manner.● Provided daily briefings to Booth Liaison Officers and serving staff in regards to any changes in operations protocols, as well as communicating problematic venders which are at risk of being ejected.● Communicated with the different neighborhood and community groups to address any safety or property damage concerns both pre and post event, balancing the needs of the community and the longevity of the Beer Festival. Show less

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  CellFor Inc.

  Apr 2006 - Aug 2006

  Technician

  ● Ensured high quality product yield with zero contamination. ● Communicated between senior staff on different task that needed to be done throughout the day. ● Worked in teams and individually, along with senior staff and supervisors to solve problems in a timely fashion and perform day to day tasks in the lab. ● Prepared and sterilized equipment and solid/liquid media for samples. ● Performed contamination checks on all sample storage units and determined sources/ routes of contamination. Show less

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  Intercultural Association

  May 2006 - Jun 2010

  Luminara Water Installation Coordinator / Site Manager

  ● Facilitated and managed the setup, execution, and tear down of multiple lantern festival venues, liaising with different management, artists, safety crew, and operations crews to ensure proper and safe event timelines.● Assisted with setup of large scale artistic lantern pieces while maintaining the safety of the participants, but also upholding the vision of the artist.● Created setup / teardown schedules and communicated with artists and staff on when and where different installations need to be present. Show less

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  UVic Badminton

  Jan 2007 - Jan 2007

  President

  ● Facilitated weekly club drop in sessions and tournaments for club members whose age ranges from University students to community families.● Listened to concerns of members and provide them with the best possible badminton experience as possible.● Facilitated between Vikes Recreation Staff and Club executives to ensure school protocols are being implemented and followed.

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  University of Victoria

  Jan 2007 - Jan 2010

  Hospitality and Logistics Assistant

  ● Liaised with staff to organize all hospitality services provided for the New Student Orientation at the University of Victoria, volunteers, and staff during the event days in multiple venues.● Created team production schedules to augment the master schedule, as well as inform teams of the hospitality operations.● Facilitated venue setup, tear down of multiple venues, as well as liaising with University Union Staff that manage the different venues.

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  Pinkfluffybunny Studios

  Sept 2007 - Jan 2013

  Founder

  ● Freelance graphic work for a variety of non-profit and academic institutions. Specialize in printed media and graphical consulting.

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  Mengo Hospital Counseling and Home Care Department

  Sept 2008 - May 2009

  Laboratory Manager

  ● Communicated and mediated tests between the satellite HIV/AIDS counseling laboratory and main hospital laboratory.● Acted as a liaison between the Clinicians / Counselors and the laboratory to communicate serology or test results, as well as answer any questions they may have regarding results.● Worked closely with outreach teams to develop database tools used for the organization and efficient extraction of patient data.● Completed large scale infrastructural projects such as building a computer lab for the laboratory institution, change over operating systems for computers, and developing specilized databases for the HIV/AIDS clinic.● Became an integral part of the healthcare experience of patients both young and old, and helped to train new laboratory staff in the HIV/AIDS clinic.● Presented monthly trend reports to clinic staff and communicated any trends seen throughout the week. Show less

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  TNT Productions

  Jan 2009 - Jan 2009

  Olympic Torch Relay - Volunteer Coordinator

  ● Managed 100+ volunteers and performers for various aspects of the Olympic Torch Relay Celebration in Victoria with a multi-million viewer reach both locally and televised.● Managed different aspects the volunteer experience like purchasing identifier clothing, orientation, communicating with volunteers regarding shifts, and scheduling/recruiting volunteers.● Communicated with different event teams to ensure sufficient volunteer numbers were met and protocols were being followed by both volunteers and staff.● Responsible for the wellbeing and safety of all the volunteers. Show less

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  Aids Vancouver Island

  May 2009 - Aug 2011

  Program Developer - Hospital Advocacy Project

  ● Generated and researched data to further community and stakeholder interest in the supporting HAP.● Communicated and listened to stakeholder groups such as health care professionals, nurses, former patients (street entrenched populations) to understand their experiences and thoughts regarding the Hospital Advocacy Project.● Worked with multiple cross-sectorial groups to determine the best course of action for implementation of the program into the Health Care Units in Hospitals, balancing both the mandate of the program and the hospital.● Formulated and developed a project that would potentially help advocate for better care for Street Entrenched using the Canadian Health Care System.● Co-present findings and to gauge interest at the Canadian Association of Nurses in AIDS Care conference. Show less

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  TNT Productions

  Aug 2009 - Dec 2009

  Registration Coordinator / Independent Researcher

  ● Provided support for Registration Managers and created graphical collateral for delegate use. Also, researched a variety of company initiatives that augmented consulting contracts.

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  Fan Tan Group

  Jan 2010 - Jul 2010

  Research and Development

  ● Developed collection methods and databases for captured data, and later presented analysis to key project stakeholders of the Whistler Olympic Plaza.● Became a flexible part of the team, filling in and supporting many aspects of the teams needs such as marketing, registration, communications, as well as execution of events.● Managed different projects and organized collaboration between local and international teams, helping to facilitate the flow of data and communications.● Communicated between multi-national stakeholders and event producers to facilitate international and local conferences.● Maintained contact database and facilitated mass email communication with specific groups using web based applications. Show less

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  Literacy Victoria

  Dec 2010 - Jun 2011

  PGI Golf Tournament Coordinator

  ● Prepared and published 2011 sponsorship packages.● Created a communications strategy which encompassed new areas of interest for the PGI Tournament.● Executed and developed the 2011 PGI Tournament in collaboration with PGI Committee Stakeholders.● Liaising between participants, volunteers, sponsors, and staff to create a stress free environment and overall enjoyable experience.

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  Atomique

  Sept 2011 - Sept 2012

  Rifflandia Operations Coordinator

  ● Executed site construction, development, and management of a 4000+ participant open air, dual stage, music venue.● Communicated between team members and functional groups such as volunteers, technical staff, and stage management, in regards to any operations changes or concerns.● Trouble shot and developed solutions for problems that came up during construction and execution of this new event.

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  Literacy Victoria

  Jul 2012 - Feb 2013

  Mobile Computer Lab Volunteer Tutor

  ● Tutored and aided residence and students on the basic usage of computers and peripheral programs.● Help develop learning programs and achieve learning outcomes for any interested individuals on computer usage.● Referred on individuals to Literacy Victoria for further support their learning goals.

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  Fan Tan Group

  Jul 2012 - Jul 2012

  Rock the Shores - F & B Coordinator
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  University of Victoria

  Aug 2012 - Feb 2013

  UVic Astronomy Telescope Guide Volunteer
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  FiveCurrents

  Mar 2013 - Feb 2014

  Sochi 2014 Olympic Ceremonies, Stadium Site Manager

  ● Concept to Completion on the Sochi 2014 Opening and Closing Olympic Ceremonies collaborating on developing the Fisht Stadium Venue management systems and documentation, eventually transitioning into executing these systems in the site management team.● Developed and released numerous operational publications (operations plans, user handbooks, and procedural briefs) to a wide audience from technical staff non-specialized staff and contractors.● Implemented newly developed policies and protocols to leverage communications among various stakeholder groups within the organization.● Worked together with Ceremonies Staff to meet project deliverables, as well as maintain and safe environment for all Ceremonies stakeholders, staff, and cast. Show less

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  Balich Worldwide Shows

  Mar 2014 - Mar 2014

  Sochi 2014 Paralympic Ceremonies, Stadium Site Manager
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  Commonwealth Games Glasgow 2014

  Jul 2014 - Aug 2014

  Catering, Cleaning & Waste Assistant Manager

  • Delivered the catering and cleaning scoped by the Glasgow 2014 at the Cathkin Brae and Glasgow Green venues.• Managed event contractors and liaised with them and the Organizing committee to ensure adherence to the scope of works denoted their awarded contract.• Tracked Key Performance Indicators throughout the contractors operations period, providing insight and suggestions on operations during games periods.• Accountable to the Cluster Manager, providing daily reporting and tracked all catering numbers for all workforce, contractors, spectators, and games family.• Provided on the ground management to all contractors and Glasgow 2014 Staff in regards to cleaning, catering, and waste issues. Show less

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  Fantan Group

  Jul 2014 - Jul 2014

  Victoria Celebrates Canada Day - Operations Site Manager

  • Provided on the ground management of all stakeholders, contractors, and volunteers working on site.• Contributed to the creation of the Operations Manual, as well as authored Risk Assessments, Health and Safety, and Evacuationpolicies.• Maintained health and safety standards, while liaising with Venue Representatives to address any of their concerns or questions. • Supported the Operations Production Manager regarding various observations made during pre-production, as well as during the event.• Worked cooperatively with a number of other departments and stakeholders to leverage both the satisfaction and safety of participants attending the Canada Day Celebrations. Show less

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  Anima Inc.

  Aug 2014 - Dec 2014

  Senior Coordinator Freight and Schedule for the Central American and Caribbean Games

  • Work with guidance from the Technical Director, Technical Managers, and Executive Producers to deliver the Freight and Scheduling requirements for the Technical Division.• Liased with Freight Forwarding contractor and contractors to freight equipment from around the world to Veracruz, Mexico.• Assisted in procurement, approved contracts and quotes, as well as scheduled all necessary deliveries and crew for each freight shipment.• Maintained all tech department schedules and communicated with other departments regarding contractor requirements, deliveries, and all other departmental key dates.• Managed aspects of the freight process in cooperation with freight forwarder from pickup locations and instructions, to crew booking, as well as delivery to and from the stadium.• Maintained financial tracking for freight department. Show less

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  B5C - BaAM FiveCurrents

  Jan 2015 - Aug 2015

  • Provided on the ground Operational and Venue support to all Ceremonies Staff and Stakeholders such as deploying FF&E, taking venue modification requests, and dealing with health and safety issues.• Managed and inputted the Ceremonies Master Delivery Schedule, integrating the needs of both Operations and Technical.• Assisted the Venue Manger with venue planning, eventually deploying appropriate resources to bring the plan to a reality.• Managed rehearsal and back of house areas to ensure all plans and systems set in place were being followed, and to provide support to Stage Management and Casting when needed. Show less • Coordinated services and collated schedules for Transition from Ceremonies to Sport and Sport to Ceremonies.• Communicated and developed materials to describe the various systems put in place to execute a safe and efficient transition.• Liaised with Organizing Committee directorates regarding planning and services for transition• Maintained the Master Delivery Schedule and Daily Delivery Schedules for stakeholders, communicating lock-down procedures and working through challenges of various OC Systems.• Collaborated with Ceremonies departments and contractors regarding the various VAPPs requirements and tracked usage, trouble shooting and addressing any issues with all stakeholders.• Collaborated with Freight Teams and contractors regarding access control and security measures put in place pre, during, and post lock down. Show less

  • Assistant Venue Manager - TO2015 Pan American Games Closing Ceremony & Parapan Am Games Ceremonies

    Jul 2015 - Aug 2015

  • Transition Manager - Baku 2015 European Games Ceremonies

    Jan 2015 - Jul 2015
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  Victoria Community Health Co-operative

  Mar 2016 - Sept 2017

  Volunteer Manager and Board Member

  ● Conducted research and used data collected from health databases such as Statistics Canada, as well as external population data, to develop marketing strategies to communicate with key stakeholders and community members.● Developed key communication materials for different knowledge based stakeholders of the VCHC, using appropriate language and supporting material to educate and inform stakeholders on a variety of topics such as the VCHC mandate , as well as the functionality of a co-operative business model. ● Acted together with board members to determine policies with respect to all aspects of the health care experience for VCHC patients, members, physicians, and clinical staff.● Worked to develop several key communications medias such as online news letters, social media and print media (posters and informational packages). Show less

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  ContinuumLIVE

  Mar 2016 - May 2016

  Operations Manager Invictus Games Orlando 2016 Ceremonies

  ● Developed Operational Scope of Works for Medical, Security, Site Safety, and General Emergency Policies● Worked with staff to maintain and safe and accessible venue for the Ceremonies and its stakeholders● Facilitated communication between the venue, emergency services, and governmental regulations committees to create a safe and usable space for ceremonies

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  Filmmaster Events

  May 2016 - Sept 2016

  Senior Production Manager - Operations

  ● Utilized CAD to develop and plan cast holding spaces● Worked with ceremonies and organizing committee Venue Management to implement operational plans during Ceremonies periods● Maintained safe working spaces for contractors● Communicated any venue issues to senior operations managers to be rectified

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  Azerbaijan Islamic Solidarity Games Operations Committee (AISGOC)

  Nov 2016 - May 2017

  Deputy Manager Compound & Transitions - Ceremonies

  - Managed day to day technical compound operations- Planned and developed various stadium work areas for contractors and staff- Developed plans utilizing various programs such as AutoCAD and Illustrator to help communicate instructions

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  Balich Worldwide Shows

  Jun 2017 - Sept 2017

  Stadium Site Manager - 2017 Asian Indoor and Martial Arts Games Ceremonies

  - Worked with Stadium Operations Team to develop and deliver the Asian Indoor Martial Arts Games Ashgabat 2017- Utilized AutoCAD to develop various structures for ceremonies usage, as well as communicate issues to stakeholders and staff for this such as cast holding areas, health and safety issues, and area allocations- Collaborated with third party suppliers, ceremonies client groups, and organizing committee staff to deliver ceremonies to 40,000 spectators and delegates, as well as world wide TV audience. Show less

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  Balich Worldwide Shows

  Dec 2017 - Jan 2018

  Site and Operations Manager, Fang Fu Show

  - Developed Operations systems and programs for the Fang Fu Show Rehearsal and Show Venue- Worked closely with project management and client staff to deliver the Fang Fu Show in Beijing China- Communicated requirements and developed scopes for key areas such as FF&E requirements, medical scope, and venue management- Worked with local and international staff to facilitate day to day operations in the rehearsal and show venue

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  FiveCurrents

  Feb 2018 - Sept 2018

  Venue Manager

  Developed meaningful working relationships with both international and local staff and suppliers. Worked with a variety of INASGOC FA's to develop planning to implement not only the opening and closing ceremony, but also athletics. Created documentation of a number of areas including operational planning, master delivery schedules, and bump-in / bump-out.

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  Balich Worldwide Shows

  Sept 2018 - Oct 2018

  Operations Manager for Ceremonies the Indonesia 2018 Para Asian Games
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  Balich Worldwide Shows

  May 2019 - Sept 2019

  XVIII Pan American Games Opening and Closing Ceremonies - Operations Manager

  - Overseeing Technical and Operations at the Rehearsal Venue- Consult with internal and external stakeholders to deliver rehearsal operations for the Ceremonies- Develop planning for various operational components including safety planning, emergency procedures, and operational plan

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  Betty Productions Limited

  Sept 2019 - Dec 2019

  Rehearsal Operations Manager - UAE 48 National Day

  - Assisted in creating the design overlay of the Rehearsal Compound with AutoCad- Projected FF&E requirements for Betty Productions Ceremonies Departments- Created and implemented operational policies and programs during all phases of ceremonies- Managed rehearsal operations team including international and local staff to deliver rehearsal operations

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  Expo 2020 Dubai

  Mar 2020 - Jul 2022

  Head Production & Show Operations - Events and Entertainment

  - Head of stream for production and operations, responsible for the management of the Main Production Compound and Central Services- Managed a team of over 20 including senior managers, managers, and assistant managers- Liaised with multiple functional area heads and streams to deliver the site wide and al wasl shows for Events and Entertainment - Coordinate and collaborated with multiple EVE stream leads and managers to support and assist in delivering their performances and shows around Expo 2020 Site- Developed and assisted with internal stream leads to create comprehensive long term project planning to ensure our stream maintains its strength and agility throughout the Expo 2020 timeline- Assisted and managed a number of procurement and budget portfolios to develop a complete MPC package and services to better support EVEs many production contractors Show less

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  Balich Wonder Studio

  Aug 2022 - Jan 2023

  BWS Head of Venues - 2022 FIFA World Cup

  • Integrated with Q22 / Supreme Committee / FIFA committee members to help ensure the safe and successful execution the creative vision for each of the respective ceremonies.• Facilitated all the services required to run multiple ceremonies in a limited timeframe including wardrobe workshops, props workshops, office spaces, rehearsal spaces, technical workshops, and other soft services including HSE monitoring, venue and security planning. • Managed the procurement and planning of all relevant overlay, such as tents, cabins, containers, fencing, and scaffolding and FF&E to facilitate operations of each ceremony. Show less

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  Productionglue (A TAIT Company)

  Apr 2023 - Jan 2024

  HSSE Head of Department

  - HSSE Strategy Development: Led the creation and implementation of festival HSSE plans, collaborating with leadership teams, stakeholders, and government authorities.- Team Leadership: Managed and mentored a department of HSSE professionals, emphasizing team development and effective communication.- Budget Management: Oversaw department budgets, including initial creation, ongoing updates, and final reconciliation, demonstrating cost-saving efficiencies.- Client Management: Engaged with clients and client leads, addressing daily requests and leading meetings related to departmental topics, site plans, and staffing.- Project Staffing: Collaborated with the Core Team to define roles and responsibilities, worked with the Staffing Manager on job outlines, and provided end-of-project feedback on staffing.- Team Communication: Established effective communication structures, including weekly and daily meetings during different project phases, fostering collaboration through various platforms.- Supplier Management: Led the selection of suppliers, prepared rental and purchase orders, ensured timely communication, and coordinated with the finance team for invoice submissions. Show less