Vaishag Nair

Experience

• 

  Babies R Us

  Oct 2013 - Jan 2015

  Sales Representative

  • Established strong client connections by proactively engaging in conversations to understand their needs and preferences, ensuring a personalized approach through active listening and anticipation of potential preferences.• Proficiently managed inventory using Excel, employing meticulous record-keeping and data analysis to ensure accurate and up-to-date information, contributing to an efficient inventory management process.• Achieved complete customer satisfaction by utilizing problem-solving skills and dedication. Leveraged the nationwide inventory system to locate hard-to-find merchandise across diverse locations, ensuring a seamless and efficient resolution process through adept navigation of system features. Show less

• 

  Wells Fargo

  Jan 2015 - Jul 2018

  • Initiated and directed a comprehensive financial training initiative, achieving a 200% increase in KPI reporting and a 40% improvement in employee development and retention, through the emphasis on building trust, enhancing customer relations, and promoting collaborative teamwork.• Served as a subject matter expert in banking CRM, Salesforce, and Oracle, managing high-volume transactions and providing discreet, effective technical support to customers.• Executed strategic, customer-focused managerial decisions, enhancing risk assessment protocols for teller issues, updating staff on new financial services, SAAS technologies, and demos to propel B2B and B2C sales. Show less

  • Service Manager

    Jun 2016 - Jul 2018

  • Lead Teller

    Jan 2015 - Jun 2016
• 

  NASA - National Aeronautics and Space Administration

  Jan 2021 - Apr 2021

  Engineering Intern (NCAS)

  • Participated in a comprehensive series of 15 seminars focused on aerospace technologies, gaining insights into space mission tech and renewable energy applications.• Demonstrated exceptional proficiency in technical programs, leading to the innovative design of a Mars rover prototype using SolidWorks and AutoCAD.

• 

  Westport Orange Shipyard

  May 2021 - Aug 2021

  Project Manager

  • Led and delivered multiple projects valued between $100k and $3M, successfully applying agile and waterfall methodologies to ensure adherence to timelines, risk mitigation, and active stakeholder engagement.• Managed a team of 40, aligning strategic budgeting with project deliverables, and ensuring compliance with regulations and policies to meet stringent deadlines.• Leveraged SolidWorks/Solid Edge expertise to convert pump mockups into precise 2D/3D models, enhancing stakeholder communication and efficiently organizing project information and security clearances. Show less

• 

  Space Center Houston

  Nov 2021 - Feb 2022

  Human Performance Accelerator Lab

  • Participated in a specialized cohort at the Human Performance Accelerator Lab (HPAL), Space Center Houston, focusing on the advancement of aerospace industry professionals.• Successfully completed a 4-month intensive program, culminating in a high-impact outreach project involving key aerospace industry experts

• 

  Amazon

  May 2022 - Jul 2022

  Area Maintenance Manager

  • Directed a team of 80 RME technicians, achieving over 95% productivity in preventive maintenance execution and daily operational metrics.• Spearheaded cross-departmental collaboration with senior department leaders, integrating DMAIC principles, CAFM, and visual management to establish SOPs, streamline processes, and elevate operational efficiency.• Developed a live data tracking system for robotic stations, significantly improving invoice processing by 30%, enhancing communication, and boosting robotic uptime by 50%. Show less

• 

  Yilaam Housing LLC

  Jan 2023 - Feb 2024

  Project Manager

  • Directed startup construction firm operations, managing a 25-person team and projects valued at $10K to $2M, ensuring resource coordination and process optimization for precise onboarding/offboarding and project timelines.• Collaborated with CEO to spearhead a strategic organizational restructuring, leveraging market trends to drive a rapid 30% increase in profitability within just three months.• Streamlined B2B and B2C project delivery by adopting agile methodologies and strategic vendor sourcing, utilizing tools like Microsoft Project, SAP, and Procore, resulting in a 40% reduction in capital costs and a 70% boost in client satisfaction metrics. Show less

• 

  Sysco

  Jun 2024 - now

  Project Manager - Design and Engineering