Experience

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  United arab shipping company (s.a.g.)

  Jun 2014 - May 2016

  Customer service specialist

  Collecting shipping instructions from customers. Checking shipping instructions with custom declerations and provide entriyng informations into system correctly. Giving informations to customers about special provisions relevant port of destinations,destination’s custom procedures. Surveying shipments according to IMDG regulations. Providing preapre IMDG documents and taking DG confirmation from carrier head office. Also caring with all of problems and process from taking booking confirmations to clearing cargo from receiver. providing assistance to customers all of that shipments about. Show less

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  Maersk line

  Apr 2016 - Mar 2023

  Workflow coordinator

  Providing efficiency at export carriage process,providing simplification. Manage workflow.Manage customer service teams workload. Provide trainings which is about team needed.Checking analytical reports and plan process about export side. Finally providing continuous improvement.

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  Ghisa logistics

  Feb 2023 - now

  Providing support for export customers from beginning to end of export process.