Experience

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  Ohio neurology & headache center of excellence

  Jan 2006 - Jan 2008

  Medical assistant/office manager

  Assist patients during their office visit, take vital signs, prepare for procedures.Perform Electroencephalography (EEG), which is the measurement of electrical activity in the brainTrained in EMGAnswer multi-line phone, operate fax and copy machineOrder lab work, x-rays, MRI, CT scans,Prioritize patient scheduled procedures and required medicationsMaintain and set up patient roomsOrder and maintain necessary medical and equipment suppliesAssist with patient and family educationEnter and retrieve patient data, by utilizing software called medical manager.Able to handle front desk/receptionist job when we were short staffed.Introduced a more technologically advanced way of accumulating contact information via a database. That reduced the amount of time spent looking for the information and increased the efficiency of workers.Increased the use of exciting software by maximizing its benefits for the employees and the patients. Show less

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  Orthomaryland

  Sept 2008 - Sept 2014

  Scheduling staff in accordance to doctor needs and prospective. Provide solution for daily arising situations, by guiding staff in the proper direction. Study, research, evaluate, and develop appropriate policies and protocols to increase patient healthcare outcomes. Create a more motivated and enthusiastic work environment for employees. Engaging in group projects for the betterment of the company. Comprehend and implement the company's regulations in a more justifiable manner to help staff see the overall vision of the practice. Show less Assist doctors in the room with procedures like incision and draining , aspiration, fracture and manipulation.Apply casts, splints and durable medical equipment.Prepare patients by removing splints, casts, stitches as needed.Organize and prepare training manuals to facilitate understanding of job procedures and protocols required by the vast variety of doctors.Leading the implementation of the new Clinical Care Specialist position to assisting the doctors in maximizing the number of patients per day.Implement new protocols and procedures to help streamline work flow and job accountability.Utilize SRS, Centricity, and Stryker imaging to maximize overall productivity. Show less

  • Clinical Manager

    Mar 2013 - Sept 2014

  • Medical Assistant

    Sept 2008 - Mar 2013
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  University of maryland medical center

  Mar 2013 - Nov 2013

  Research assistant

  As an intern I took part in conducting interviews and collecting data among participants in the Children's Health Watch program.

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  Health resources and services administration (hrsagov), hhs

  Sept 2014 - Apr 2016

  Orise fellow
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  Agency for healthcare research and quality

  Apr 2016 - May 2020

  Health scientist
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  Centers for medicare & medicaid services

  May 2020 - now

  Social science research analyst