Ronald Merchan

Experience

• 

  Impsat

  Aug 1999 - Apr 2000

  Teleport Operator

  • Trouble ticket opening and follow-up.• First level troubleshooting for VSAT, SCPC and MW.• Provisioning of new services SCPC and VSAT• Proactive monitoring of system alarms and NMS

• 

  BT

  Apr 2000 - Feb 2014

  • Management of service delivery team• Advance technical support to presales and sales team.• Supervision and support of project engineers• Management of infrastructure projects (satellite teleports, UPS, Genset, HVAC)• Design of telecommunication solutions• Third party leased line orders request.• Satellite capacity planning.• Link budget calculations.• Quotation and purchase of CPE with different vendors• Participation in pre and post-sales meetings.• Budget analysis and CAPEX management. Show less

  • Senior Project Manager

    Jun 2006 - Feb 2014

  • Operations Coordinator

    Apr 2004 - Jun 2006

  • NOC Senior Operator

    Jun 2002 - Apr 2004

  • NOC Junior Operator

    Apr 2000 - Jun 2002
• 

  Advantech Wireless Inc

  Feb 2014 - May 2016

  Technical Consultant

  • Technical support to customers.• Technical support to presales and sales teams.• Training to customers.• Drafting of training material.• Field deployment of VSAT and SCPC Hubs.• Satellite link budget analysis.• Preparation of engineering documentation and as built.

• 

  SpaceBridge Inc.

  May 2016 - Mar 2022

  Presales Engineer

  - Preparation technical proposals for customer.- Satellite link budgets analysis and calculations.- Design of technical solutions base on Advantech Wireless products and integration with third party vendors.- Communication with customers around the world.- Engineering support on demonstrations.

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  Positron Access Solutions

  Apr 2022 - now

  -Sales Support-Product presentation-Technical training -Sales Support-Product presentation-Technical training

  • Sales Engineer

    Apr 2022 - now

  • Sales Engineer

    Apr 2022 - now